Sprinklr Analyst

Found in: Whatjobs IN C2 - 2 weeks ago

bangalore, India KG Invicta Service Private Limited Full time

A Sprinklr Analyst is a professional responsible for managing and optimizing the use of Sprinklr, a social media management and customer experience platform. Their primary focus is on utilizing Sprinklr's tools and features to enhance a company's social media presence, engagement, and customer interactions. The role involves a combination of technical proficiency, strategic thinking, and strong communication skills.

Preferred Expertise :

  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • Proven experience in social media management, with a focus on Sprinklr.
  • Strong analytical skills and the ability to interpret social media data.
  • Excellent communication and interpersonal skills.
  • Familiarity with social media trends, platforms, and best practices.
  • Technical proficiency in using Sprinklr tools and features.
  • Problem-solving and multitasking abilities.
  • Understanding of customer experience and engagement strategies

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