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PIM/PAM Specialist

4 months ago

Navi Mumbai, India Soffit Infrastructure Services (P) Ltd Full time
Job Summary:

Role:

PIM/PAM - L2Experience:

3 to 6 years of experience in Network SecurityLocation:

MumbaiProduct Certification:

Arcon Pam – Administrator/Professional

Job OverviewWe are seeking a skilled and experienced

PIM/PAM Specialist

at the L2 level to join our team in Mumbai. The ideal candidate will have a strong background in network security, with at least 3 years of hands-on experience in managing

Privileged Identity Management (PIM)

and

Privileged Access Management (PAM) solutions . You will be responsible for the administration, implementation, and troubleshooting of PIM/PAM systems, ensuring the security and integrity of our network infrastructure. This role requires proficiency with Windows, Linux, and Unix environments, as well as experience in integrating PIM/PAM solutions with various management and authentication tools.

Key ResponsibilitiesPIM/PAM Management:Administer, configure, and maintain PIM/PAM solutions.Implement and integrate PIM/PAM with management and authentication tools (e.g., email, AD, IAM, SIEM).Security and Compliance:Deploy and maintain access and security policies for PIM/PAM solutions.Perform daily performance checks, periodic audits, and ensure compliance.Conduct immediate troubleshooting for network outages and security incidents.Incident and Problem Management:Support incident monitoring, analysis, and response initiatives.Coordinate with users to resolve trouble tickets and troubleshoot OSI Model layers 1-3.Investigate, isolate, and resolve PIM/PAM incidents with Root Cause Analysis (RCA).Automation and Integration:Automate processes using scripting and configuration (SOAR) tools.Integrate PIM/PAM solutions with security dashboards and InfoSec tools using REST API/SDK.Documentation and Reporting:Create technical documentation, network diagrams, and security documentation.Ensure timely ticket closure within SLA and provide SLA reporting for respective technologies.Leadership and Coordination:Lead and mentor L1 & L2 engineering teams.Coordinate with OEMs for TAC support, RMA, and reconfiguration of PIM/PAM systems.Collaborate with helpdesk, IT support, and application support teams to resolve high-priority incidents.

Required Candidate ProfileExperience:3-6 years in network security with at least 3 years in PIM/PAM management.Hands-on experience with

PIM/PAM solutions , particularly

Arcon Pam .

Technical Skills:Proficient in Windows, Linux, and Unix environments.Experience in packet capture, analysis, and troubleshooting (Wireshark/Pcap).Familiarity with scripting and configuration tools (SOAR).Knowledge of network monitoring tools and incident management processes.