International - Quality Assurance, Monitoring & Testing Analyst - Officer

Citi’s Banking division provides comprehensive relationship coverage and a full suite of products and services in an effort to be the best possible financial partner to its Institutional Clients. Citi leverages the breadth of its unmatched global network to meet clients’ debt capital raising needs and to provide merger and acquisition and equity-related strategic financing solutions. By serving these companies, we help them grow, creating jobs and economic value at home and in communities worldwide. Quality Assurance, Monitoring & Testing Intermediate Analyst 2 position is part of Mumbai IBRC team which works with Global Business Risk partners based in the regional hubs (NY, London, Hong Kong etc.). The individual will work on various Risk identification, Assessment, Monitoring, KYC and Surveillance programs as a First Line of Defense function. In-Business Risk is part of Risk and Control with primary responsibility of monitoring policy adherence and regulatory requirements. Team evaluates/monitors risks in the business operations, systems and processes by identifying, assessing and controlling threats to business. We are looking for a full-time team member. The general tasks would include: Work on Control processes that includes various types of activities - Entitlement Reviews, Data Surveillance, Banker Registrations, Personal Trading & Outside Activity, Mandatory Absence, LTFS, Financial Crime reporting, KYC Remediation, Manager Control Assessment etc. Work closely with our Global/Regional sponsors/partners to ensure their requests/updates are completed in a timely manner and quality is maintained at all times Assisting the partners on various ad-hoc projects and audit request Partner with Supervisors in building a strong workflow system to deliver Client ready output Training team members, Quality Check, assisting Supervisor in smooth functioning and strengthening of day-to-day operations Demonstrable relevant experience in Financial Services and or within control functions Clear and concise written and verbal communication skills Good judgement and analytical skills Awareness of Citi’s basic Compliance policies and should maintain confidentiality (For internal candidate) Ability to work independently Strong relationship/partner skills, with the ability to coordinate with individuals from different departments, functions, geographies. Pragmatic problem-solver with ability to identify and remediate root causes Self-motivated, highly adaptive, detail oriented, and demonstrated ability to work in a dynamic, fast-paced environment while still maintaining attention to detail and accuracy Organized, efficient and able to multi-task Proficient in Microsoft Excel with the ability to perform data analysis to assist in delivering and reporting management information and key metrics Whenever required, must be able to work well under pressure and to prioritize workload in order to deliver results in timely manner ensuring the quality is maintained Should be well versed with MS-Office, preferably with advanced MS-Excel skills Bachelor’s/ University degree or equivalent professional qualification Additional certificates in Risk / Information Security will be preferred ------------------------------------------------------ Job Family Group: Controls Governance & Oversight------------------------------------------------------ Job Family: Quality Assurance, Monitoring & Testing------------------------------------------------------ Time Type: Full time------------------------------------------------------ Most Relevant Skills Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------