Senior ServiceNow Developer

1 week ago


bangalore, India Wissen Infotech Full time
Position: ServiceNow Developer & Administrator
Location: Bangalore (Whitefield)/Hyderabad (Hitech City)
Work Mode: Work from Office - 2nd Shift
Experience: 5 to 10 years
Notice: Immediate to 30 Days
Interview mode: F2F required
Responsible for the operational management and maintenance of the ServiceNow platform. With typically 3-7 years of experience and a bachelor's degree in IT or a related field, they ensure optimal performance and configuration of the platform. Their roles include system upgrades, user training, security management, and the development of custom applications and workflow automation to meet business requirements. They play a crucial role in enhancing platform functionality and supporting organizational IT service management processes.
Development Services:
• Design, develop, system configuration, administration and customizations (when necessary) for the ServiceNow platform and services
• Deliver new functionality across ServiceNow applications
• Support for the entire development lifecycle
• Assistance with platform administration, including but not limited to incident resolution
Support Services:
• Maintain the stability and usability of the platform across production and nonproduction environments
• Perform application/platform maintenance to include performance monitoring and error identification / remediation
• Manage support for incidents
• Lead upgrade/patching/updates planning and execution
• Manage instance security: user/group access, administration, access control lists, etc.
• Provide configuration assistance to developers

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