Technical Writer
4 weeks ago
Required Expertise
- 3 to 7 years of experience as a Technical Writer or Software Documentation.
- Bachelor's degree in Computer science, Engineering, or equivalent.
- Knowledge of Documentation tools like MS Office, Robohelp, Acrobat, SnagIt, and InDesign.
- Demonstrated experience working with application and infrastructure architecture diagrams development, which aligns with industry open standards.
- Sound knowledge and experience in Content architecture and cataloguing.
- Preferred product knowledge from Life Insurance and Lending domain.
Key Responsibilitie
- sLearning/understanding the documentation tools and process
- Determine the needs of end users of technical documentation
- Coordinating with subject matter experts in understanding product and functionality to produce high-quality documentation that meets applicable standards
- Research, design, illustrate, revise, edit, and write high-quality documentation
- Re-writing existing documents with proper standards
- Preparing easy-to-understand Online Help, User Manual, and other User Documentation
- Assisting in preparing templates, preparing/formatting Word documents, power point presentations in accordance with prescribed organization standards
- Create tutorials to help end-users use a variety of applications
- Prepare articles, and blogs, to promote software applications
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