Assistant Manager

Ready to scale your impact in a fast-growing digital payments environment with the autonomy to innovate? Lead Thomson Reuters enterprise-wide fraud strategy as digital payments scale, reporting to the VP, Payment Operations.

About the Role:

• Monitor real-time and post-settlement payments, lead alert triage/investigations, and refine rules to catch evolving fraud while minimizing false positives.
• Own the fraud risk register; design and tune preventive controls; maintain SOPs; and ensure PCI-DSS and data security compliance.
• Partner with Legal, InfoSec, Treasury, Engineering, and vendors (e.g., Actimize, Sift, Forter) to coordinate responses and optimize gateway/acquirer settings.
• Enable first-line teams through training and playbooks; support incident response alongside cybersecurity, legal, and comms.
• Deliver dashboards and audit-ready reports on trends, exposure, KPIs, and root causes; drive continuous improvement and automation (RPA/AI/ML).
• Benchmark KPIs and lead initiatives to reduce losses, improve detection precision, and accelerate response.

About you:

• 8-12 years in fraud risk operations/payment fraud monitoring; strong knowledge of typologies and payment networks (Stripe, Adyen, SWIFT/SEPA/ACH).
• Proficient with analytics and fraud tools (Excel, Tableau, Splunk, SQL; Actimize, SAS, Sift, ThreatMetrix).
• Familiar with AML, PCI DSS, SOX, ISO27001, GDPR, FATF; skilled in pattern analysis, rapid decisions, and investigations.
• Proven cross-functional leadership and stakeholder communication; ability to manage multiple priorities and brief senior leaders.
• Bachelors in finance/risk/IT/Business; CFE/CISA/CAMS/CFCS preferred; experience in regulated, global B2B fintech/subscription environments and audits.

Whats in it For You?

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture:Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.