Group Leader- Service and Maintenance

4 days ago

Gurugram, India Schindler Group Full time

Your main responsibilities Role: Responsible for Deploying the EI strategy to achieve the objectives of responsiveness, reliability and customer satisfaction and profitability What you bring Responsibility : Operational - Generate repair revenue as per the target set.  Responsible for the implementation of technical training and technical circulars (TCs) for maintenance staff. Ensures deployment of maintenance people/ resources to the allotted operating locations, so that there is a balance between contract fulfillments, productivity and meeting customer expectations. Responsible for the payment collection. Quality inspection of the maintenance work carried out by his team. Responsible for coordination with the PWD inspections. Team Management  - Sets objectives for his team in line with the Branch/ region objectives and bases on the guidelines provided by the company. Supervises the Engineers team to achieve the region targets on Mean Time Between Callbacks (MTBC), SU, Customer satisfaction, Contracts conversion, contract price.  Assesses skills and competency for his team and uses various interventions like coaching, on the job training and classroom training in coordination with the Branch Manager and Sr. Manager Maintenance at Mumbai. What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued. We Elevate… Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.Are you ready to embark on a new journey? Join #TeamSchindler Discover more on our .

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