Senior Technical Analyst

2 months ago

bangalore, India Computacenter Full time

Life on the team

It’s an exciting opportunity opened for technical role in Computacenter’s dynamic and rapidly expanding Digital Network group. You’ll get to work with some of the most talented and passionate people in the business with open access to thought leaders and major industry players. This team is having exposure to leading edge technologies which will enable you to advance your skills.

What you’ll do

Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. Contribute to the design and implementation of solutions to meet customer and contract requirements. Coordinate teams delivering basic work packages in line with company process to meet business and customer requirements. Analyse, Document, and report on work completed to ensure compliance with Company and Customer Procedures. Ensures that operational documentation is fit for purpose and current to meet customer and contract requirements. Develop best practice procedures and guidelines to ensure consistent compliance to customer and company procedures. Provides specialist guidance and advice to less experienced colleagues to ensure consistent approach. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on complex issues to meet business and customer requirements to avoid escalations.  Evaluate escalations and resolve appropriately to ensure customer demands are met.  Provide customer service to internal and external customers to ensure consistent experience.  Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.  Identify own development needs in line with business objectives.  Acts as a role model for colleagues with regards to technical and behavioural competencies. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.

What you’ll need

6+ years’ experience in managing, maintaining, and troubleshooting large enterprise network security environments with multi-vendor security product.  Preferred Certifications on CCSA or CCSE, CCNP, FCNSA/ FNSE Proven experience in Firewalls (Fortigate, Check Point, PaloAlto) & Load balancer (F5 & Netscalar). Advanced Network Security engineering skills (IPS, Proxy, Web filtering, Email filtering, Firewalls, APT detection, and Next gen firewalls)  Deep understanding of major security protocols and cyber security including intrusion detection/prevention protocols Advanced level identification, investigation and resolution of major/complex incidents/vulnerabilities that affect the security of information assets. Experience in Check Point Multi Domain firewall and Fortinet FortiManager firewall management infrastructure. Good knowledge in VPN technologies and security protocols like IPsec, ISAKMP, SSL, PKI, RADIUS, TACACS, etc.  Understanding of proxy technologies, ideally Bluecoat, DNS, DHCP tools like Infoblox or QIP Understanding of authentication technologies (Cisco TACACS and / or RSA). Understanding of load balancers (Citrix, NetScaler’s, F5, Cisco ACEs). Experience in analysing Wireshark capture. Sound knowledge on routing, switching and wireless network.

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