Product Operations Manager
2 weeks ago
Company Profile -Borzo (formerly Wefast) is one of the biggest and most technologically advanced players in the global same-day delivery market. We deliver unparalleled convenience to businesses and people, all the while creating millions of job opportunities.
Responsibilities:
- Product operations manager in country team is a liaison between Operations, Sales, Marketing, and HQ Product Teams
- Implement all suitable for Indian branch features, which are developed by Borzo Product and Development team; identify Indian Product for missing products/features together with Ops, Sales, Product by conducting market research, describe problems in technical tasks and follow up their implementation.
- Support global product rollout process by providing local expertise and providing instructions to local team based on global guidelines
- Organise the process of getting product insights from local market competition, user needs and customers feedback and present them to global team
- Help all business departments(Sales, Ops, Marketing) to identify barriers and write up requirements descriptions, filter out and review their requests. (As a result, prioritized requests with ready for development description will be placed in backlogs of the corresponding development team in HQ and included in corresponding plans)
- Organize, describe local experiments based on global strategy, collect data and insights together with the sales and ops & analyst team.
Requirements
- 1.5+ years of experience in the field of Project Management/Product Management/Data Analytics : Data Analysis, Sql, Metrics, AB tests, Custdev, UX/UI, MVP launching (SOME OF THESE, NOT ALL)
- Knowledge of product and project methodologies.
- Knowledge of some product tools and techniques
- Ability to distill large volumes of data into digestible and actionable insights
- Basic knowledge of SQL
- Experience with Tableau, Mydbr, Pipedrive, Google analytics, Amplitude, Metabase, extensive knowledge of Excel would be a plus
- Marketing skills
- Programming
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