Field Services Engineer

1 week ago

Ahmedabad, India MGI Full time

About MGI

MGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine, precision agriculture, precision healthcare and other relevant industries. MGI is a leading producer of clinical high-throughput gene sequencers, and its multi-omics platforms. MGI SG is the regional headquarters for Asia Pacific (APAC) and plays the role as the regional commercial management center to market, promote, sell and distribute all products and services from MGI Tech Co., Ltd. and continuously develop its logistic center, financial center and R&D centers in Singapore as a hub to its Asia Pacific businesses.

Our Mission is to develop and promote advanced life science tools for future healthcare, and to transform people’s lives for the better. We don’t hesitate to make bold decisions that can help us achieve new breakthroughs. We believe that the success of our business will mean a better world for people to live in.

Our Message to the world is simple: lead in life science innovation, make everyone’s life healthier and longer.


About the Position

We are currently seeking an experienced FSE to provide installation, basic operational training and repair services within an assigned area to assure continuity of customer operations and high levels of customer satisfaction.


Responsibility

Field Service Engineer focused on MGI NGS sequencing instrumentation as well as its affiliated equipment and assays.

Execute on-site installations, instrument validation, maintenance and general customer training.

Troubleshoot issues related to customer sequencing run, data processing, software and instruments. Perform preliminary on-site failure analysis to identify root causes and feedback to corresponding company department or personnel.

Identify customer requests or complaints, escalate issues if necessary to solve critical tasks in the fastest way possible.

Proactively share experience, knowledge and skills with peers and help to build an organization with strong professionalism. Coach and mentor new hires as needed.

Developing and maintaining positive relationships with customers in assigned territory.

Providing strategic and competitive customer feedback to marketing and product teams. Assist sales efforts through technical presentations and demonstrations If needed.


Requirement

Bachelor or above degree with professional background in Electronics/Biochemistry/Engineering or related subjects.

Prior 3 years or above work experience in servicing biomedical equipment, preferred molecular biological or equivalent instrumentation with high complexity.

Prior knowledge and experience on Genetics, Molecular Biology or Bioinformatics preferred.

Prior experience with IVD or equivalent regulations is preferred.

Outstanding problem solving and interpersonal skills.

PC and networking skills.

Willingness to travel mainly within the appointed region frequently. For training or occasional special calls, international traveling including China is required.

Good English skills, both verbal and written.


Let’s move to the brighter and more equal future together and deliver #Omicsforall

  • Field Services

    5 months ago

    Ahmedabad, India shriconsultancy services Full time

    Job Details: Position - field Sales Experience-2-4yrs Salary - 22k-27k Location - Ahmedabad Qualification-BE Regards Shri Consultancy Services Mob: - 9494599781 **Salary**: ₹22,000.00 - ₹27,000.00 per month Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work...

  • Field Services Engineer

    2 weeks ago

    Ahmedabad, India FEDA Inc. Full time

    Company OverviewFEDA Inc. specializes in Agitators, Mixers, and fluid mixing equipment for various industries like Specialty Chemical, Agro Chemical, Dyestuff, Paint, Resins, Water & Waste water treatment. It has a strong presence in Chemical & Process industries with 51-200 employees.Job OverviewJunior Field Services Engineer position with 1-3 years of...

  • Senior Field Service Engineer

    7 months ago

    Ahmedabad, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a  Field Service Engineer to support the very successful growth of our businesses across

  • Field Services Engineer

    2 days ago

    ahmedabad, India MGI Full time

    About MGI MGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine,...

  • Field services engineer

    7 days ago

    Ahmedabad, India MGI Full time

    About MGIMGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine,...

  • Field Services Engineer

    1 week ago

    ahmedabad, India MGI Full time

    About MGI MGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine,...

  • Field Services Engineer

    1 week ago

    ahmedabad, India MGI Full time

    About MGIMGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine,...

  • Field Services Engineer

    1 week ago

    Ahmedabad, India MGI Full time

    About MGIMGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine,...

  • Field Services Engineer

    1 week ago

    Ahmedabad, India MGI Full time

    About MGIMGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine,...

  • Field Service Engineer

    3 months ago

    Ahmedabad, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer (Temporary) to support the very successful growth of our businesses across MP region (Indore) . Waters deliver benefits through innovation and people that enable customer success in the life,...

  • Field Service Engineer I

    2 weeks ago

    Ahmedabad, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer to support the very successful growth of our businesses across Ahmedabad (Gujarat). Waters deliver benefits through innovation and people that enable customer success in the life, materials and food...

  • Field Service Engineer- MRI

    4 weeks ago

    Ahmedabad, India Philips Full time

    JOB DESCRIPTION Job Title Field Service Engineer- MRI Job Description Job title: Field Service Engineer- MRI Your role: • Completing Preventative Maintenance and field modifications. • Ordering and managing repair parts cycle times. • Keeping up to date on administrative responsibilities such as maintaining customer service logs and...

  • Field Engineer

    4 weeks ago

    Ahmedabad, Gujarat, India Titan Jet Care Service Limited Full time

    Job Title: Field EngineerWe are seeking a skilled Field Engineer to join our team at Titan Jet Care Service Limited. As a Field Engineer, you will be responsible for inspecting infrastructure and conducting research onsite to solve problems quickly.To be successful in this role, you will need to have an engineering degree and be familiar with the technical...

  • Field Services Expert

    2 weeks ago

    Ahmedabad, Gujarat, India FEDA Inc. Full time

    About FEDA Inc.FEDA Inc. is a leading company in the design, manufacture, and after-sales service of fluid mixing equipment. Our team is dedicated to providing top-notch solutions for various industries, including Specialty Chemical, Agro Chemical, Dyestuff, Paint, Resins, Water & Waste water treatment.Job OverviewWe are seeking a Junior Field Services...

  • Field Service Engineer- Temporary

    5 months ago

    Ahmedabad, India Waters Corporation Full time

    Responsibilities Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) Establish and maintain effective relationships with external and internal customers ensuring their success Manage customer expectations, by communicating work performed and providing follow up plan if...

  • Field Engineer

    3 weeks ago

    Ahmedabad, Gujarat, India Mace Full time

    At Mace, we're committed to delivering exceptional results in MEP services delivery. As a Field Engineer, you'll play a key role in managing the delivery of MEP services, ensuring health and safety, and coordinating with subcontractors and stakeholders.Key Responsibilities:Work collaboratively with the project team to deliver MEP servicesAssist in the...

  • Field Services Engineer

    1 week ago

    Ahmedabad, India MGI Full time

    About MGIMGI Tech Co., Ltd. (referred to as MGI), keeps committed to building core tools and technology to lead life science through intelligent innovation. With a focus on R&D, production and sales of DNA sequencing instruments, reagents, and related products, MGI provides real-time, panoramic, and life course equipment and systems for precision medicine,...

  • Temp Field Service Engineer

    2 weeks ago

    Ahmedabad, India Waters Corporation Full time

    Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Temp Field Service Engineer to support the very successful growth of our businesses across Ahmedabad- Waters deliver benefits through innovation and people that enable customer success in the life, materials and food...

  • Field Service Technician

    5 months ago

    Ahmedabad, Gujarat, India Ingersoll Rand Full time

    **Overview** - This job opening is for a Desktop Engineer joining the Field Service Technician team. **Responsibilities** - Diagnosing, troubleshooting & resolving end user queries related to IT. - Installation & troubleshooting IR Windows Images on computers. - Align with Network & Server team for any critical activity. - Handling daily Tickets & tasks. -...

  • Temp Field Service Engineer

    2 weeks ago

    Ahmedabad, India Waters Corporation Full time

    Responsibilities Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) Establish and maintain effective relationships with external and internal customers ensuring their success Handle customer expectations, by communicating work performed and providing follow up plan if...