APS Senior Consultant

3 weeks ago

Bengaluru, India Avaya Full time
About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at Information

Job Code: 00178897Job Family: Professional ConsultingJob Function: APS TechnicalShort Description

Provides exceptional technical and/or analytical support to clients in identifying, analyzing, and resolving problems of moderate to highly complex business communication systems.

Self-directed, making major contributions to teams, and contributes significantly to client satisfaction.

When acting as Technical Team Lead takes responsibility for client satisfaction on project deliverables.

Interfaces directly with clients/others outside the company, recognizes business opportunities and helps to develop them.

Recognized as a subject matter expert within areas of expertise, and/or is certified in one or more technology areas.

Capable of diagnosing and evaluating complex issues.

Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems.Experience

5 - 8 Years of Experience

Education

Bachelor degree or equivalent experience

Preferred Certifications

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