Training Manager

2 days ago

Delhi, India MARS Cosmetics Full time
Training Manager — MARS Cosmetics
Location: Delhi (on-site) | Travel: 40% pan-India | Function: Retail L&D / Sales Enablement
Role :
Own end-to-end training for Beauty Advisors (BAs), field sales, and retail partners to lift sell-through, service standards, and launch readiness.
Responsibilities
• Build curriculum & SOPs for product science, shade matching, regimen building, hygiene, VM basics, and claims guardrails (no medical claims).
• Create multi-format content: decks, playbooks, 2-min WhatsApp videos, role-plays, quizzes (Hindi/English).
• Example: “5×5 pitch” for top SKUs; “Shade-match in 60 seconds” script.
• Run train-the-trainer ; field coaching and roadshows; monthly masterclasses.
• Partner with NPD/R&D to translate INCI & benefits into accurate demos; ensure compliant claims.
• Set up LMS/trackers; publish training calendar; report impact with dashboards.
• Store audits & side-by-sides; fix basics (grooming, demo ritual, replenishment cues).
• Hire/manage regional trainers; onboard channel trainers; manage external academies/vendors.
• Own training budget and vendor SLAs.
Requirements
• 6–10 years in beauty/personal-care retail training ; led pan-India TTT programs.
• Strong grasp of makeup & skincare; able to explain INCI and shade science simply.
• Bilingual: Hindi & English ; confident facilitator and on-camera presenter.
• Data-driven; advanced Sheets/Excel; familiar with LMS
• Weekend/launch flexibility; high travel comfort.
• Plus: MT/EBO experience, cosmetology certification, basic VM.
Hiring notes (trade-offs to consider)
• Pure L&D profiles = stronger pedagogy/content; may need coaching on retail hustle.
• Ex-BA/Counter Leads = great field intuition; test for content creation & analytics.
• Prior brand-side beats third-party trainer for accountability to KPIs.
To apply: Share CV + 2 sample artifacts (micro-video ≤2 min and a one-page playbook) demonstrating you can teach “shade matching” and a “cross-sell script.” to

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