IT Admin

3 weeks ago

Gurugram, India Integrated Resources, Inc ( IRI ) Full time

Shift: night shift

Location: Gurgaon (Onsite)

Role-IT Admin Associate

Recent Fresher's graduates from an IT background are eligible only.

Communications must be fluent.

Experience:

  • Addressing user tickets for issues regarding hardware, software, and networking.
  • Assisting customers through the installation of applications and computer peripherals.
  • Providing IT networks and technical services to users inside and outside the company.
  • Guide users with step-by-step instructions to resolve the issues.
  • Customizing the desktop applications as per the needs of users and clients.
  • Advising on software and hardware upgrades.
  • Maintaining a log of job tickets and maintenance tasks.
  • Send the unresolved issues to the next level of the support team.
  • Ensuring that the client systems are working fine.
  • Creating technical reports and manuals.
  • Keep up with current breakthroughs in computing technology and research their reviews.

Other Benefits & Perks –

  • Cabs, medical + accidental insurance
  • Rewards & Recognition Programs- monthly, annually

International Trips for TOP PERFORMERS Pick up and Drop Facility

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