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Assistant Manager
4 weeks ago
- Assist the Banquet manager and F&B Manager to supervise banquet operations
- Assist the F&B Manager in setting departmental strategies and goals to achieve operational targets
- Perform accurate reconciliation of daily cash controls
- Record the working hours of each staff and process weekly payroll
- Ensure all food and beverages are set up and served as per company standards
- Coordinate and manage all activities of food service operations
- Maintain inventory of food materials, equipment, linens, and paper supplies to avoid any shortages
- Supervise the culinary operation team to provide a variety of food items to attract customers
- Adhere to health, safety, and sanitation guidelines
- Organize and execute banquet events to ensure customer satisfaction
- Provide outstanding customer service for repeat business and profitability
- Address customer needs and requests promptly
- Adhere to budgetary guidelines and control expenses accordingly
Qualifications
- Previous leadership experience in a Banquet Department is required (1 year minimum experience) Managing all aspects of meeting spaces
- Computer literate in Microsoft Windows applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Requires open availability; must be able to work all shifts; evenings, mornings, weekends, and holidays
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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