Project Manager

1 month ago

india C1 Global Innovation & Capability Center Full time

Job Summary:


  • Coordinates internal resources and third parties/vendors for the flawless execution of projects
  • Ensures all projects are delivered on-time, within scope and within budget
  • Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensures resource availability and allocation
  • Develops a detailed project plan to monitor and track progress
  • Manages changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measures project performance using sanctioned tools and techniques
  • Reports and escalates to management as needed
  • Manages the relationship with the client and all stakeholders
  • Performs risk management to minimize project risks
  • Establishes and maintains relationships with third parties/vendors
  • Identifies, tracks, and manages project issues
  • Tracks project performance, specifically to analyze the successful completion of short and long-term goals
  • Meets budgetary objectives and makes adjustments to project constraints based on financial analysis
  • Manages, tracks, and reports on project billing milestone status and completion schedule
  • Develops comprehensive project plans to be shared with clients as well as other staff members
  • Uses and continually develops leadership skills
  • Develops spreadsheets, diagrams and process maps to document needs
  • Forecasts project revenue and ensures revenue commitments to the business are met

Required Qualifications

  • 8+ years of project management experience
  • 5+ years of experience in a professional services environment
  • Experience with Avaya, Cisco, Microsoft, or Genesys product lines
  • Strong track record of delivering complex solutions with lots of cross team dependencies
  • Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
  • Experience creating and maintaining project plans, issue logs, risk register, and status reports
  • Strong technical aptitude, organization, analytical, and project management skills
  • Experience working and communicating with Executive level management
  • Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience
  • Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions
  • Ability and willingness to adapt to change and work in a fast-paced environment

Desired/Preferred Qualifications

  • Ability and willingness to adapt to change and work in a fast-paced environment
  • PMP, Six Sigma Green Belt (ASQ), CBAP
  • Experience with Continuous Improvement Initiatives
  • Data analysis and BI skills
  • Experience with Microsoft SharePoint and/or Smartsheet's
  • BS/BA degree in business, project management, MIS, computer science, or related field

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