Customer Success Operations Manager
4 weeks ago
Responsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect to partner cross functionally with colleagues on Revenue Operations, Marketing, Product, and Sales teams. Your role will be vital, where you’ll build and enhance processes, systems, and analytics to help our Customer Success teams operate efficiently and effectively.The ideal candidate will have a holistic approach to Responsive Customer Success Operations strategy. This leadership role is essential to scale our team most efficiently and effectively through proactive communication, domain expertise, project management, and a passion to continue to build our business.How you’ll make an impact:Lead and develop a team of data analysts and systems administrators to deliver timely and insightful analyses to Customer Success LeadershipDevelop insights and recommendations on key objectives from initial hypotheses generation, analysis, and executive ready outputDrive and optimize key processes and strategic initiatives in Customer Success - churn and retention analyses, resource allocation, insightful reporting, CSM performance tracking, customer feedback loopsDevelop and enforce operating rhythms across Customer Success for renewal forecasting, risk mitigation, and customer feedbackComplete data analysis with large data sets to gather insights required to meet key business objectives and deliverables - GRR, renewal rates, churn analysis, product adoption metrics, retention forecasting,
-
Customer Success Operations Manager
2 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...
-
Customer Success Operations Manager
3 days ago
Bengaluru, India Responsive Full timeResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...
-
Customer Success Operations Manager
4 weeks ago
Bengaluru, India Responsive Full timeResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...
-
Customer Success Operations Manager
4 weeks ago
Bengaluru, India Responsive Full timeResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you’ll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect...
-
Customer Success Operations Manager
5 days ago
Bengaluru, Karnataka, India Responsive Full time ₹ 20,00,000 - ₹ 25,00,000 per yearResponsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you'll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect to...
-
Customer Success Operations Manager
1 week ago
Bengaluru, Karnataka, India ThoughtSpot Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe RoleWe're looking for a skilled and experienced Customer Success Operations Manager to join our Revenue Excellence team. The Customer Success Operations Manager will partner closely with Customer Success leadership to streamline processes, operationalize the business strategy, guide data-driven decisions, and optimize for growth.What You'll DoCustomer...
-
Customer Success Operations
1 week ago
Bengaluru, Karnataka, India Cropin Technology Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per yearRole DescriptionFull Time/Part Time: Fixed TermLocation: Bangalore (Hybrid)Job Description: We are a fast-growing Agri-Tech product company delivering configurable and scalable digital solutions to our customers. As a product-led company, Customer Success is central to how we create and sustain value.The Customer Success Operations (CS Ops) team plays a...
-
Customer Success Manager
1 week ago
Bengaluru, India ColorTokens Inc. Full timeLocation: Bangalore (on site)Experience Level: 8 to 10 yearsAbout ColorTokensAt ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
-
Customer Success Manager
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeAbout ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations...
-
Customer Success Manager
1 week ago
Bengaluru, India ColorTokens Inc. Full timeLocation: Bangalore (on site)Experience Level: 8 to 10 yearsAbout ColorTokensAt ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform, companies can minimize the impact of breaches by preventing the lateral spread of...
