L2 Support

1 week ago


Bengaluru, India Mitr HR Solution Full time
L1 L2 application supportExp- 3 to 5 yearsNotice period - ImmediateLocation - Kochi/ TVM/Bangalore

Should have good understanding of the Incident Management and ProblemTicket ManagementShould be aware of various application monitoring tools and itsconcepts; experience in Datadog will be of advantageShould have basic understanding of the SOPs to be followed as part of IncidentHandlingDesirable to have at least 3 years hands on experience in supportprojects.Thorough knowledge on Retail domain and various downstream and upstreamsystems catered.Good Communication and Interpersonal skills will be desirable.Good Triaging skillsShould have good aptitude and problem solving capabilities.


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