Head of Operations
1 week ago
TheHead of Operationsis a senior leadership role responsible for overseeing the day-to-day operations of a group of hotels. This position ensures that the properties within the portfolio are running smoothly, efficiently, and profitably while maintaining high standards of guest satisfaction. Key Responsibilities: Operational Management : Supervise all aspects of hotel operations, including front office, housekeeping, food and beverage, maintenance, and guest services. Support the General Managers in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence. Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Ensure consistent service standards are met across all departments. Monitor performance metrics to assess operational efficiency. Team Leadership : Lead and manage a team of department heads, providing guidance, support, and training. Foster a collaborative and positive work environment across the hotel group. Conduct regular staff meetings to ensure smooth communication between departments. Financial Management : Oversee the hotel’s budget, controlling costs and maximizing profitability. Analyse financial reports, forecast revenues, and implement strategies for cost control. Ensure proper pricing strategies and revenue management practices are in place. Ensuring achieving budgeted GOP NOP EBITDA of all the hotels assigned for. Managing the Guest Experience Reviews guest feedback with management team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Strategy and Growth : Develop and implement operational strategies for improving hotel performance. Work closely with senior management to align hotel operations with the overall corporate strategy. Drive the hotel’s growth by identifying opportunities for expansion or renovation. Compliance and Quality Control : Ensure the hotel complies with all relevant health, safety, and environmental regulations. Maintain high standards for quality control in guest services, food safety, and housekeeping. Technology and Innovation : Introduce and implement new technologies that improve operational efficiency, guest experience, and revenue management. Stay updated on industry trends and competitors, incorporating best practices.
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Head of Operations
2 weeks ago
New Delhi, India Age Well Global Full timeHead of OperationsLocation:Cochin, Kerala Company:Age Well Experience:Minimum 5 years (Wellness / Healthcare / Hospitality Preferred)Role OverviewWe are seeking a strongHead of Operationsto oversee and manage the operational functioning of all Age Well verticals — including nutraceuticals, digital wellness platforms, and the Age Well Living Centre. The...
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Head of Operations
2 days ago
New Delhi, India Insight Global Full timeHead of Operations Oniste: Navi Mumbai Pay: $2.5-$3.3 million INR We are seeking a dynamic leader to oversee all operational functions, including Production Control, Purchasing, Materials, Quality, Facility Maintenance, and Aftermarket. This role drives operational excellence, ensures compliance with ISO/API standards and safety regulations, and fosters a...
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Head of Operations
2 weeks ago
New Delhi, India Dveeram Group Full timeCompany Description DVEERAM Group, based in Coimbatore, India, is a modern conglomerate founded on the principles of courage and legacy. The group combines bold ideas, innovation, and community-focused initiatives to create solutions that grow with time. DVEERAM aims to empower individuals not just as consumers but as creators by delivering opportunities,...
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Head of Operations
2 weeks ago
New Delhi, India Dveeram Group Full timeCompany DescriptionDVEERAM Group, based in Coimbatore, India, is a modern conglomerate founded on the principles of courage and legacy. The group combines bold ideas, innovation, and community-focused initiatives to create solutions that grow with time. DVEERAM aims to empower individuals not just as consumers but as creators by delivering opportunities,...
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Head - Times Experiences Operations
1 week ago
New Delhi, India Bennett Coleman & Co. Ltd. (The Times of India) Full timePosition Summary & Scope The Head of Times Experiences Operations will be responsible for leading the business operations and strategic direction of the experiential arm of Bennett Coleman and Co. Ltd. (Times of India Group). The role encompasses end-to-end management of event Intellectual Properties (IPs), from incubation, development to P&L management, and...
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Head of Operations
2 weeks ago
New Delhi, India People Tree Consultants Full timeJob Title - Head of Operation Location - MumbaiResponsibilities Responsible for the overall operational strategy, efficiency, and risk management, overseeing key functions like Centralised Retail Liability Operations, Transaction Processing, Customer Service, Card Operations & Wholesale Banking Operations, etc. Ensure the bank adheres to all local and...
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Head of Operations
1 week ago
New Delhi, India People Tree Consultants Full timeJob Title - Head of Operation Location - MumbaiResponsibilities Responsible for the overall operational strategy, efficiency, and risk management, overseeing key functions like Centralised Retail Liability Operations, Transaction Processing, Customer Service, Card Operations & Wholesale Banking Operations, etc. Ensure the bank adheres to all local and...
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Head of Operations
2 hours ago
New Delhi, India People Tree Consultants Full timeJob Title - Head of OperationLocation - MumbaiResponsibilities- Responsible for the overall operational strategy, efficiency, and risk management, overseeing key functions like Centralised Retail Liability Operations, Transaction Processing, Customer Service, Card Operations & Wholesale Banking Operations, etc. - Ensure the bank adheres to all local and...
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Head of Operations
4 weeks ago
New Delhi, India SMA - Strategic Management Alliance Full timeJob Title: Head of Operations – Corporate Office Location:Maharashtra, IndiaAbout the Company:Our client is a well-knownJV between a leading Group owning multiple Hospitality assets (Managed and Operated by International Luxury Hotel Brands) and a leading Global Private Equity Firmwith a significant presence in India. This collaboration aims to redefine...
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Head of Operations
3 weeks ago
New Delhi, India SMA - Strategic Management Alliance Full timeJob Title: Head of Operations – Corporate Office Location:Maharashtra, IndiaAbout the Company:Our client is a well-knownJV between a leading Group owning multiple Hospitality assets (Managed and Operated by International Luxury Hotel Brands) and a leading Global Private Equity Firmwith a significant presence in India. This collaboration aims to redefine...
