Middleware Administrator

4 weeks ago


india 3i Infotech Ltd. Full time

Job Description for Middleware L3

Role - Middleware L3

Qualification – Any Graduate

Experience – 7 + Years (Relevant)

Location – Navi Mumbai Airoli

L3 Deliverables:

  • Vendor coordination
  • Check data growth
  • Automate daily task where ever applicable
  • Problem Management & Troubleshooting any incidents related to middleware
  • Certificate Implementation & troubleshooting
  • Planning and assisting in Patching and Infra vulnerability resolution
  • Performance tuning activity
  • Preparation of RCA for Major Incidents
  • Updating and maintenance of Availability, Capacity management
  • Risk Analysis and providing mitigation planning
  • Continual Service Improvement Planning and executions
  • Preparing, maintaining and updating of SOP and KBase
  • Maintaining and updating of Infra AS IS / Infra Documents
  • Incident / Problem / Change management
  • Reinstallations and configurations raised due to Incident
  • Application GO-Live review for the new installation done by L2 team
  • Oversight during DR drill.
  • Maintain SLA for Incidents and service requests


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