Retention Associate

3 weeks ago

uttar pradesh, India Blep Dog Food Full time
Company Description
Blep Dog Food is a Petcare company that specializes in creating super healthy and delicious dog food made from human-grade ingredients. Our mission is to provide nutritionally balanced meals that keep dogs happy and healthy. Check out our products and learn more about us at Description
This is a full-time on-site role for a Retention Associate located in Noida. As a Retention Associate, you will be responsible for managing customer relationships and ensuring high customer satisfaction and retention. This includes resolving customer inquiries, handling customer feedback, implementing retention strategies, and assisting with customer onboarding and training.
Qualifications
Excellent communication and interpersonal skills
Experience in market research and data analysis
Sales and marketing skills
Project management skills
Strong problem-solving and decision-making abilities
Ability to work well in a team and independently
Attention to detail and organizational skills
Knowledge of pet industry and trends is a plus
Bachelor's degree in Business, Marketing, or related field

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