Freelance consultant
2 weeks ago
About Us: VML, a WPP company is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience.For more information, visitOverviewA Senior Business Analyst has 5+ experiences. They are a key part of the team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solutionJob Type: FreelanceDuration: 3 monthsResponsibilitiesGather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customerIdentify and recommend options for potential solutions and assess them for both technical and business suitability based on a global component library and design system.Create logical and innovative solutions to complex problemsAnalyse business systems in order to recommend efficienciesProvide estimates for future analysis workWork closely with developers and a variety of end users to ensure all solutions deliver customer satisfactionProvide training to users of a new system as requiredCommunicate and collaborate with the test teamPlan and work flexibly to meet deadlinesKeep up to date with technical and industry sector advancesMaintain great client relationships at all levels of the organizationMaintain consistently high levels of client satisfaction and effectively escalating business critical situations to as requiredManage situations and relationships both internally and externallyRequired skills/experienceYou will have 5-10+ years’ experience working as a Senior Business Analyst in the Pharma sector on enterprise content management platforms.Experience of working supplier side and managing client stakeholders and 3rd partiesAble to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectively.Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it.You like working in a fast-paced environment and are ready to inspire outstanding online experiences for users, no matter what product, service, sector, device or channelYou will be happy working at client locations when neededExperience of Agile software deliveryBusiness Process mapping and engineeringExperience in Pharma sector and AEM experienceProduction of high-quality user stories and acceptance criteriaAnalysis and design of systems (package integration and bespoke development)Ability to work on your own initiative to an agreed action planStrong communication skills - as this role requires a high level of communication, interpersonal and presentation skillsStrong problem solving, time management and organizational skillsStrong commercial awareness and business acumenEnergetic, enthusiastic with strong attention to detailPreferred qualifications / experienceScrum master qualificationCertified Scrum Product OwnerExperience working with multiple different ecommerce platforms
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