Senior ServiceNow Developer

4 days ago

kolkata, India LIN Lexmark Int'l India Pvt. Ltd. Full time

Description

:Senior ServiceNow  Developer

The candidate will work in Global IT as a Core ServiceNow developer, supporting the applicationwhen required. Candidate will be responsible for collaborating with global business users and other IT teams. The candidate is expected to understand key business objectives and IT delivery capabilities to provide suitable solutions onthe ServiceNow platform. The candidate will take the lead in technical designs and developing solutions, while working with another IT development in this area. 

Skill Set Requirement:

The ideal candidate should have

BE/BTech/ME/MTech/MCA degree with minimum 4-5 years’ experience in ServiceNow.

Ability to work independently with little supervision - based on requirement

Good communication skills will be necessary to work with Global counterparts 

Ability to learn quickly is important as we use very broad spectrum of technologies

Should have work experience in onsite offshore model

Should have a strong working knowledge & fundamental understanding of technical and industry best practices in the areas of:

IT Service Management (Incident/Change/Problem/Catalog Items).

Instance Upgrade testing and bug fixing.

Data Import & Transform Maps.

Scripting Knowledge -Java,Jelly,Angular JS.

Basic knowledge on Configuration Management (CMDB).

Workflow Development.

Business rules, Client scripts, UI actions and UI Policies, Macros.

Instance Security configuration best practices

Optional

API Calls.

ServiceNow Orchestration with AD, Power shell, SQL.

Inbound / Outbound Notifications.

Reporting, Database views and Dashboard.

SCCM,Discovery Jobs,Certification Inventory.

IT Business management. (IDEA/Demand/Project/Story/SCRUM TASK).

Custom Application.

Automated Testing Framework (ATF), Test Management.

ServiceNow Integration with Third party tools.

Mid Server.

Knowledge Management.

Service Portal Widget.

Virtual Agent/Chat Bot/Machine Learning.

Flow Designer.

Service Operation Workspace

Basic of Azure DevOps

Basic knowledge of Clouds (Azure/AWS/OCI)

Security Incident Response Module

Basic of Gen/Open AI

The following additional skills would be considered a strong plus:

ITIL V3/4 Certification or Knowledge.

Basic Windows/Network Infrastructure.

Scripting Knowledge,HTML, CSS

Certification on different modules of ServiceNow

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