Director - Program & Project Management

3 weeks ago

chennai, India LTIMindtree Full time

Director - Program & Project Management

Job Req Id: 1270777 • Engagement governance & program management of all projects being delivered within the portfolio of MFG clients.

• Proactive manage risks, respond to client escalations and troubleshoot delivery or engagement issues in partnership with the offshore delivery manager to provide effective delivery governance. Build roadmaps and program plans with track/project delivery leads.

• Regular reviews of projects and key deliverables to ensure quality and predictability. Manage projects with varied engagement, pricing and execution models across ADM, support, Data Analytics and transformation initiatives.

• Enhanced customer experience on all existing engagements Work closely with Account Manager(s) to manage client relationships across business, technology and operations

• Provide timely and accurate progress updates on delivery and business opportunities to senior management Organize mindshare workshops with the clients and practice units for potential new opportunities Deliver projects in different engagement & pricing in a global delivery model Create opportunities for organic growth within the assigned portfolios

• Provide thought leadership to create business value for the client Participate in estimation and scoping sessions Drive pre-sales effort and solutions demos with perspective clients Ensure delivery and contractual compliance across the portfolio

• People management for other onsite leads and senior team members based at the client locations Manage client escalations and collaborate with the Account Manager to negotiate with clients Implement best practices for managing expectations at all levels within LTI and the client organization, reporting, communication protocols, transparency, risks, dependencies and accountability matrix

Required Skills and Qualifications:

• 15 plus years of experience in providing program management and Engagement Management Prior experience in leading digital transformation initiatives is a plus

• Experience in delivering large and complex multi-years global programs Knowledge of project management methodologies and flexible approach to their application Proven track record of working with offshore teams to deliver multiple projects running in parallel Strong understanding of cross-dependencies in large technical programs Expertise in managing stakeholders and in an onsite-offshore model

• Experience in best practices and platforms prevalent in the areas of Digital, Data/Analytics, Cloud, etc.

• Excellent written and oral communication Ability to develop & maintain relationships at all levels of the client organization Ability to perform the role of a “trusted” advisor for client initiatives Must have

Application Development background, preferably in banking Areas

Min Salary: Max Salary:


Job Segment: Program Manager, Project Manager, Manager, Application Developer, Management, Technology

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