Change Management Coordinator
3 weeks ago
Location : ACT, Australia (remote possible depending on skills)
Requirement: Must be an Australian citizen with baseline security clearance
This role reports to the Director, Architecture and HPRG Delivery and will function as part of a multi-disciplinary team of IT professionals.
The role will be responsible for:
- Working with the Director to deliver projects from initial planning to implementation, ensuring that all aspects of the change are well-coordinated and executed efficiently.
- Using various project management tools to track project status, risks and issues.
- Maintaining detailed documentation and writing status reports as required.
- Liaising with stakeholders to determine project scope and priorities.
- Facilitating communication and maintaining strong relationships within the teams, with business areas and other stakeholders.
- Attending team meetings and being the point of contact to report progress and issues back to the Director as needed.
- Engaging with stakeholders to gather feedback or address concerns.
- Supporting teams to follow agile values, principles and practices.
- Anticipating challenges, identifying potential risks and developing strategies to mitigate them.
- Monitoring the performance and stability of solutions during the hypercare period to identify issues or areas for optimisation.
- Documenting reported hypercare issues and their resolution status, escalating issues to teams for further investigation and resolution as required.
Requirements Key capabilities include:
• A sound understanding of IT delivery processes.
• Experience in building organisational capability and leading change.
• Ability to work effectively under pressure, prioritise and multitask across projects in a variety of environments.
• Ability to deliver exceptional results with a resilient and positive approach to issue resolution.
• Ability to communicate with influence, negotiate strategic outcomes and manage strategic stakeholder relationships.
• High level of organisation with great attention to detail.
• Well-developed strategic conceptual and analytical abilities.
• Strong communication skills with the ability to tailor and present information to various audiences.
• Ability to develop and maintain effective relationships with key stakeholders.
• Ability to adapt to a changing environment and undertake initiative to suggest improvements and streamline processes. Desirable Experience
• Project Management certification
• 2+ years’ experience in a similar role within Federal government
• Prior experience in the delivery of IT projects
Requirements
Key capabilities include: • A sound understanding of IT delivery processes. • Experience in building organisational capability and leading change. • Ability to work effectively under pressure, prioritise and multitask across projects in a variety of environments. • Ability to deliver exceptional results with a resilient and positive approach to issue resolution. • Ability to communicate with influence, negotiate strategic outcomes and manage strategic stakeholder relationships. • High level of organisation with great attention to detail. • Well-developed strategic conceptual and analytical abilities. • Strong communication skills with the ability to tailor and present information to various audiences. • Ability to develop and maintain effective relationships with key stakeholders. • Ability to adapt to a changing environment and undertake initiative to suggest improvements and streamline processes. Desirable Experience • Project Management certification • 2+ years’ experience in a similar role within Federal government • Prior experience in the delivery of IT projects
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