MF Monitoring Tools
2 weeks ago
Position Title - GOC Monitoring Team
Location - Mumbai
Role Summary
As a GOC resource of his /her team, he /she:
The Operating model provides 24/7 support
The main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the recording, classification, action definition, implementation, and closure.
Event & Alert Management ensures that:
Every Event & Alert is recorded
Every Event & Alert runs through a set of standardized procedures in order to ensure effective and efficient processing
Every Event & Alert is carefully assessed by support teams and forwarded to incident management team if required.
Event and Alert Management are managed through a tool. This tool ensures monitoring of related application services and infrastructure.
Main activities are:
Events & Alerts generated by automated OMi tool are displayed, recorded, and logged for classification.
On creation of the event, it is automatically filled with the information with unique Alert ID,
Device name, description, alert date and time & Services affected
GOC acknowledges the alerts.
GOC call the support team, create an METIS Incident ticket via ZigiOps tool, and then reassign the alerts to relevant support groups in the OMi dashboard as per the embedded instruction.
If automatic remediation tasks apply to the alert, begin automatic remediation to start a workflow via runbook automation in Omi.
Key Responsibilities
Technical Expertise
Experience in information technology environment.
Proven minimum 2 years of work experience in a command center environment.
Experience preferred in alert monitoring tools and Control-M.
Proficient in operating computer-based control systems.
Proficient in Microsoft Office, including Excel.
Windows and networking experience preferred
Strong interpersonal skills.
Willingness to work in shifts (morning, afternoon, and night).
Required to work 2weeks rotating shift, weekends and public holidays.
Shift/Oncall & Weekend Support
GOC Monitoring: 24/7 operation
Weekday
Morning shift: 04:30 am to 01:30 pm
Afternoon shift: 12:00 pm to 09:00 pm
Mid2 shift : 03:30 pm to 12:30 am (on need basis if staff shortage due to exigencies
Night shift 08:00 pm to 05:00 am
Weekend
Morning shift: 04:30 am to 01:30 pm
Afternoon shift: 12:00 pm to 09:00 pm
Mid1 shift: 09:30 am to 06:30 pm (on Saturdays ONLY)
Night shift: 08:00 pm to 05:00 am
To be scheduled to work on all public holidays
WIP (Infrastructure patching) weekend (usually 3rd Saturday of the month) – each shift will have 2 staff each for Morning, Afternoon and Night shift. No Mid1 on this Saturday)
Process & Tools
ITSM tool- Service Now – Ticketing tool for INC/SR/Change/Problem tickets
Inhouse/OEM tools
HP OMI for monitoring
Basic knowledge on ITIL Process & Practices
Educational Qualifications
Bachelor’s degree in Information/Computer technology preferred
Key Competencies:
2yrs (Min) to 3yrs (Max) of relevant experience in NOC/GOC environment.
Experience preferred in alert monitoring tools and Control-M.
Proficient in operating computer-based control systems.
Windows and networking experience preferred
The candidate should have worked in a SLA driven environment
Ability to work in a flexible, team-oriented and constantly changing environment.
Good Oral and Written communication skills
-
Mf monitoring tools
2 weeks ago
Mumbai, India Wipro Full timeJob Description Position Title - GOC Monitoring Team Location - Mumbai Role Summary As a GOC resource of his /her team, he /she: The Operating model provides 24/7 support The main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the...
-
MF Monitoring Tools
2 weeks ago
Mumbai, India Wipro Full timeJob Description Position Title - GOC Monitoring Team Location - Mumbai Role Summary As a GOC resource of his /her team, he /she: The Operating model provides 24/7 support The main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the recording,...
-
MF Monitoring Tools
2 weeks ago
Mumbai, India Wipro Full timeJob DescriptionPosition Title - GOC Monitoring Team Location - MumbaiRole SummaryAs a GOC resource of his /her team, he /she:The Operating model provides 24/7 supportThe main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the recording,...
-
MF Monitoring Tools
2 weeks ago
Mumbai, India Wipro Full timeJob Description Position Title - GOC Monitoring Team Location - Mumbai Role Summary As a GOC resource of his /her team, he /she: The Operating model provides 24/7 support The main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the...
-
MF Monitoring Tools
2 weeks ago
Mumbai, India Wipro Full timeJob DescriptionPosition Title - GOC Monitoring Team Location - MumbaiRole SummaryAs a GOC resource of his /her team, he /she:The Operating model provides 24/7 supportThe main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the recording,...
-
Wipro | MF Monitoring Tools
23 hours ago
mumbai, India Wipro Full timeJob DescriptionPosition Title - GOC Monitoring TeamLocation - MumbaiRole SummaryAs a GOC resource of his /her team, he /she:The Operating model provides 24/7 supportThe main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the recording,...
-
Wipro | MF Monitoring Tools
2 weeks ago
mumbai, India Wipro Full timeJob DescriptionPosition Title - GOC Monitoring Team Location - MumbaiRole SummaryAs a GOC resource of his /her team, he /she:The Operating model provides 24/7 supportThe main objective of the Event Management Process is to establish standardized procedures for the handling of information technology related Events & Alerts throughout the recording,...
-
Monitoring Tools Admin
3 weeks ago
Mumbai, Maharashtra, India Phygital Insights Full timeFull time - | - Work From Office - This Posotion is Currently Open **Department / Category**: **ADMIN** - Listed on Dec 16, 2024 **Work Location**: **MUMBAI** **Job Descritpion of Monitoring Tools Admin**: 4 to 6 Years Relevant Experience - Install, configure and maintain Appnomic, Grafana, Prometheus and Alert Manager Monitoring Systems. - Platform...
-
Airbus Core Monitoring Tools C2
7 months ago
Mumbai, Maharashtra, India Capgemini Full timeDescription: Job Description for Monitoring Tools L1 Engineer: ROLES AND RESPONSIBILITIES: Responsible as the first line of defence for Monitoring tools Run Operations Effective communication skills Foundational knowledge of Windows Administration Foundational knowledge of Linux Administration Efficiency in ServiceNow ITSM Processes (Mainly Incident...
-
ELK Observability Engineer
2 months ago
Mumbai, India Coders Brain Technology Pvt. Ltd. Full timeJob Title : ELK Observability EngineerLocation : MumbaiExperience : 5yearsJob Description : - 5+ years in experience in designing, automating, maintaining and optimizing observability platforms (logging, metric and tracing)- Expert level understanding of the log monitoring and observability space. - Expert-level experience in monitoring and logging...
-
Monitoring Tools Admin
9 months ago
Mumbai, India Capgemini Full timeJob Summary - Key Responsibilities Duties Preferred Tools Open source Nagios OpsView Zabbix Tivoli ITM - To provide first level of support for agent install and decommission agent reporting issue etc - To work on standard changes for monitoring configurations - To take ownership and resolve monitoring tickets - To on board new customer on monitoring...
-
Rm-mutual Funds
7 months ago
Mumbai, India Abacus Consultants Full time**6 - 8 years**: **Any Graduate | MBA/PGDM**: **Mf**: **11 lkh ~ 12 lkh**: Job Role - RM-Mutual Funds - CCM Work Experience: - Should have handled MF / AMC’s / companies. Hand on experience of 4-5 years in mutual Fund industry is required. - Need to full understanding of MF fund industry working and settlements from banking operations perspective. -...
-
Sme Monitoring Tools Splunk
6 days ago
Mumbai, India Capgemini Full timeAs a full-stack automation engineer you will: - Collaborate with French ADC teams - Participate to major projects - Have to answer complex and very important needs for final clients - Build high available and modern monitoring solutions with Zabbix and Splunk products - Integrate new monitoring packages thanks to your development skills and your IT...
-
Application Monitoring
5 days ago
Mumbai, India AVP HR Solutions Full timeExperience 1- 3 years in Monitoring tool - Pure Monitoring role - Monitoring Role experience in any monitoring tools like Control M, grafana, splunk, jira, Dynatrace, AppDynamics, Nagios etc mandatory Banking domain is required - Notice period - 0-30 days - Mandatory Qualifications - Only Graduate in Be/b.tech in Computers, BCA, MCA, BSC.it, - Model -...
-
Coordinator Monitoring
7 months ago
Mumbai, India Kotak Education Foundation Full time**Role Description** Design and pilot testing support for project monitoring plan. Execution of project monitoring implementation plan. Process Validation, Data Verification and Quality Assurance. Monitoring support for community based surveys and special surveys. Monitoring support for community based surveys and special surveys. Reporting of monitoring to...
-
Chartered Accountant
3 weeks ago
Mumbai, India Aptita Full timePosition: CA For Operation DivisionSummary – Skills Required –Mutual Fund , Operations, NAV Location –Goregaon, Mumbai Experience range –0 to 1yrCA - fund accountingbnp, MF, fresh CA in operational division -Will be work for MF activitiescompetition of NAVpreparation of financial statementcoordination with auditors acrossresponsible to...
-
Chartered Accountant
3 weeks ago
Mumbai, India Aptita Full timePosition: CA For Operation Division Summary – Skills Required –Mutual Fund , Operations, NAV Location –Goregaon, Mumbai Experience range –0 to 1yr CA - fund accounting bnp, MF, fresh CA in operational division - Will be work for MF activities competition of NAV preparation of financial statement coordination with auditors across...
-
Noc Monitoring
7 days ago
Mumbai, India Waayslive solution limited Full time**Job title: NOC Monitoring Development(NocMonDev) Reporting structure**: **Rahul/Linesh (Manager : Claude)** Education Qualification: BscIT, Certified in Windows/Linux(preferred) Job description/Job Summary: **All of these tasks require**: - Previous experience in a 24x7x365 IT Operations environment graphical data. - Beginner to Intermediate knowledge of...
-
Intern, Monitoring
2 days ago
Mumbai, India Ocwen Financial Full time: This position is being hired for providing operational support for Infrastructure Monitoring team in Ocwen JOB FUNCTIONS AND RESPONSIBILITIES - As a Network Operations Control Center resource in Infrastructure Solutions, you will have a variation of valuable roles in a large IT environment creating business value for Ocwen - 24x7 Monitoring of the...
-
IT Infrastructure Monitoring Specialist
2 weeks ago
Mumbai, Maharashtra, India Choice Techlab Solutions Pvt. Ltd. Full timeJob DescriptionWe are seeking an experienced IT Infrastructure Monitoring Specialist to join our team at Choice Techlab Solutions Pvt. Ltd. in Mumbai, India. The successful candidate will be responsible for monitoring and maintaining the performance of our servers, network infrastructure, applications, and databases.Salary: ₹800,000 - ₹1,200,000 per...