Domain Consultant

3 weeks ago

Bengaluru, Karnataka, India Tata Consultancy Services Full time

Job Role: After Sales Service Domain Consultant

Experience Range: 5- 15 Years

Location: Chennai/Bangalore/Hyderabad/Pune/Mumbai

Job Description:

  • 5+ years experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing
  • Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration.
  • Consulting and deployment of service / aftermarket management solutions.
  • Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required.
  • Contribute and collaborate with team that implements the solution.
  • 70-80% Client Interaction and 30-20% Internal asstes
  • Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain inputs to IT teams.
  • Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

Responsibilities:

  • Consulting – defining strategy, roadmap, business capabilities, requirements and working with team in implementation.
  • Identify opportunities through business connects with clients and relationships in TCS ecosystem
  • Lead RFP responses and contribute
  • Track emerging business models and trends for its applicability in manufacturing.
  • Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
  • Prepare assets for practice
  • Experience in outcome centric models

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