Quality Analyst

we are hiring sales trainer for thrissur location.Key Responsibilities:Performance Monitoring: Listen to and review live or recorded calls, emails, and chats to assess customer interactions.Quality Scoring: Evaluate agent performance against established criteria, including adherence to scripts, empathy, issue resolution, and overall customer...

Job Title : Lead Business Analyst Years of Experience : 8-12 years Major Responsibilities: Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals. Mentorship and Guidance – Mentor junior business analysts and contribute to best practices and standards for...

NB "Banking domain experience is Mandatory for this role" Job Title : Lead Business Analyst Years of Experience : 7-12 years Major Responsibilities: Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals. Mentorship and Guidance – Mentor junior business...

Job Title : Lead Business Analyst Years of Experience : 10-12 years Location: Thrissur (Kerala) Major Responsibilities: Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals. Mentorship and Guidance – Mentor junior business analysts and contribute to best...

NB "Banking domain experience is Mandatory for this role" Job Title : Lead Business Analyst Years of Experience : 7-12 years Major Responsibilities: Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals. Mentorship and Guidance – Mentor junior business...

We are looking for a Data Analyst to join our data team, who can take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and deep understanding of the popular data analysis tools and databasesYour...

Job Title : Lead Business AnalystYears of Experience : 8-12 yearsMajor Responsibilities:Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.Mentorship and Guidance – Mentor junior business analysts and contribute to best practices and standards for...

Job Title : Lead Business AnalystYears of Experience : 10-12 yearsLocation: Thrissur (Kerala)Major Responsibilities:- Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.- Mentorship and Guidance – Mentor junior business analysts and contribute to best...

NB "Banking domain experience is Mandatory for this role"Job Title : Lead Business AnalystYears of Experience : 7-12 yearsMajor Responsibilities:- Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.- Mentorship and Guidance – Mentor junior business analysts...

Job Title : Lead Business AnalystYears of Experience : 10-12 yearsLocation: Thrissur (Kerala)Major Responsibilities:- Lead Business Analysis Activities – Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.- Mentorship and Guidance – Mentor junior business analysts and contribute to best...