Front Office Executive

2 weeks ago


Rishikesh, India EllBee Hospitality Worldwide Pvt. Ltd Full time
Job Description
We are seeking a highly motivated Front Office Executive to join our team in the hospitality industry. The ideal candidate will have 4-5 years of experience in guest handling and a passion for providing exceptional customer service.
Responsibilities:
• Greet and welcome guests in a friendly and professional manner
• Handle guest check-ins and check-outs efficiently and accurately
• Respond to guest inquiries and resolve any issues promptly
• Maintain accurate records of guest information and room bookings
• Coordinate with other departments to ensure guest satisfaction
• Assist with administrative tasks as needed
Requirements • 4-5 years of experience in a similar role in the hospitality industry
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work well under pressure and in a fast-paced environment
• Proficiency in MS Office and hotel management software
• Bachelor's degree in hospitality management or a related field is preferred
Benefits • Incentives• Opportunities for career growth and development
Requirements
The ideal candidate should exude a warm and approachable personality, coupled with a team-centric attitude. They must exhibit an extraordinary knack for paying meticulous attention to even the minutest details. Previous experience in the hospitality industry would be a significant advantage.
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