Live Connections | Chief Technology Officer | chennai
5 days ago
CTO - Chief Technology Officer.
Experience: 7 to 10yrs
Location: Chennai
Salary: 5 to 7 LPA
Immediate Joiners.
Major Responsibilities Major Responsibilities Time (%) Indicators/ End Results Expected Responsibilities and coordination
Provide support to all MFI staff on both hardware & software computer issues
When malfunctions occur, diagnose the problem and arrange for appropriate and timely repairs
Set up new computer units and install licensed Operating System and other official software programs in Branches and Head Office
Assists in hardware maintenance
Maintain standardized workplace setup according to IT Policy.
30%
MFI employees receive immediate support
All hardware and software is functioning smoothly
All new PCs hardware and software are set up according to MFI IT policies and procedures.
All PCs, servers and networks are properly configured and functioning
Planning & Analysis:
Handle all phases of planning and tracking including budgeting, procurement, scheduling process control and risk management.
Perform project requirements gathering and gap analysis and define scope of the project.
Prepare personal and department plan of action to ensure effective workflow;
15%
Project requirements, gap analysis thoroughly review.
Project papers/business case, scheduling and timelines, are in placed
Project Organizing:
Be responsible in the selection, orientation, and coordination of the project steering committee and the project team;
With guidance from the project steering committee and in coordination with the project team selects, conduct orientation, and supervise the user acceptance test team;
Be responsible in coordinating with service providers e.g. software vendors, 3rd party implementers, etc.;
Select trainers, perform and/or supervise training in coordination with the service provider.
15%
Coordination with relevant stakeholders and communication of the project is timely.
Timely STC meetings are held
Training on Trainer (TOT) is facilitated
End User is trained to carry out the changes
Project management and implementation:
In charge with managing the implementation in order to produce the required functionality within the budgeted time and cost.
In case of changes of scope and requirements, ensure a “change management” process is in place to track system and operations changes.
In coordination with the software vendor/providers and inputs from various department heads, the Project Manager should be able to lead the development of new operations and
50%
Change management processes are well planned and implemented
End User is trained to carry out the new changes on their own.
User Manuals and the relevant documents are in place
Relevant hardware are purchased on time.
User Support - The Project Manager is responsible for establishing a process to ensure:
o End-user training
o User satisfaction
o Issues management and escalation
Administration - The Project Manager performs administrative processes as necessary including, but not limited to:
o Approving timesheets for project team members
o Procurement
o Asset Management
Monitoring, follow up reporting and project closure:
Conducts proper project monitoring and evaluation, project review and adjustment, project rolling out, project closing out, and project documentations.
Monitors and follows up the day-to-day activities and progress of the project.
Communicate and regular project reporting, which include narrative reports and progress update reports to stakeholders inside and outside the VisionFund.
Transfer all deliverables to relevant stakeholders and complete project closure documentation.
15%
The day-to-day activities and progress are properly monitored and followed up, recommendation for any adjustments are properly made.
All required reports are timely summited to CEO.
Project plan is updated.
Project closure documentation is completed.
Accountability and support
Ensure that all desktop/laptop computers and mobile phones are kept safe from viruses (check that up-to-date virus protection software is installed on all machines, provide basic training and information sharing)
Maintain Local Area Network (LAN) and Wide Area Network (WAN) infrastructure at each MFI office.
Check the interconnectivity of all the shared resources;
Monitor network hardware and respond to any malfunction;
Provide technical support for implementing LAN/WAN in Head Office and Branch Offices.
Follow agreed back up plan of MFI
Train MFI staff on backup procedures
Maintain security level as prescribed by IT Policy
Provide support to MFI employees on all non-computer related communications equipment (i.e. telephones, fax, mobile phones, etc)
40%
VFI standard virus protection software is installed on each laptop/desktop
VFI standard virus protection software is updated on each computer regularly
WAN/LAN is implemented and functional at all times in each office
Each MFI employee is trained in backup procedures
Information is secured and protected
All office non-computer communications equipment is functioning smoothly
Facilitate IT procurement:
Collect information from branches regarding IT equipment needs
Assess potential suppliers of IT hardware and software
Deliver and allocate assets
Manage cartridges flow from/to branches, maintaining appropriate records, submitting allocation information to the finance department
Provide support for IT Software being used by the MFI
30%
IT procurement is conducted based on IT Policies and procedures
All branches have functioning IT computer and non-computer communication machines and systems
IT procurement documentation is in place
Coordinate with the vendor and clear the issues if any
Maintain a log of all the issues and time taken to close the issues.
Ensure backups are taken regularly and safe keeping of the same off site.
KNOWLEDGE, SKILLS AND ABILITIES
Education & Experience
Graduate in IT
Excellent knowledge related to system hardware and software
Minimum 3+ years’ experience in IT field.
Knowledge and Skills
Network Administrator, technology and configuration
Backup systems application
Standardized software maintenance
Database management
Project management
Stakeholder management
Preferable Project management certifications in PMP, PRINCE or Six Sigma.
Recent technical training on Project management.
Ability to use computer, attend meetings, travel abroad
English fluency
Work Environment
Travel: 10% travel is required and 90% Office- based
On call: After or before working hours as necessary from time-to-time
I have read and understood the terms of reference of my job responsibilities. I acknowledge the receipt of and agree to abide by them.
With Regards,
Victor
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