Business Analyst

3 weeks ago


Delhi, India Live Connections Full time
Job Title:

Business Analyst (Salesforce)Location:

Bangalore, IndiaExperience:

2 to 4 yearsNotice Period: Immediate Joiners

Must Have: Business Analyst, Salesforce

Job Description:We are looking for a talented and detail-oriented Business Analyst with Salesforce expertise to join our dynamic team in Bangalore. The ideal candidate will have 2 to 4 years of experience working with Salesforce and possess strong analytical skills to support our business objectives. As a Business Analyst, you will bridge the gap between our business needs and technology solutions, ensuring the effective implementation and utilization of Salesforce to drive our business forward.

Key Responsibilities:Requirements Gathering and Analysis:Engage with stakeholders to collect, understand, and document business requirements and translate them into functional specifications.Conduct thorough analysis of business processes and identify areas for improvement.Salesforce Solution Design:Collaborate with the development team to design Salesforce solutions that meet business needs.Develop detailed user stories, workflows, and data models to support the technical implementation.Implementation and Project Management:Support the implementation of Salesforce projects, ensuring alignment with business goals and timelines.Assist in planning project tasks, timelines, and resource allocation.User Training and Support:Create training materials and conduct training sessions for end-users to ensure effective use of Salesforce.Provide ongoing support and resolve any issues that arise during and after implementation.Testing and Quality Assurance:Develop and execute test plans to validate that solutions meet business requirements and are defect-free.Facilitate user acceptance testing (UAT) and gather feedback for continuous improvement.Data Management and Reporting:Ensure data accuracy and integrity within the Salesforce platform.Create and manage Salesforce reports and dashboards to support business decision-making.Continuous Improvement:Stay updated with the latest Salesforce features and best practices.Proactively identify opportunities for system and process enhancements.

Qualifications:Bachelor’s degree in Business Administration, Information Technology, or a related field.2 to 4 years of experience as a Business Analyst with expertise in Salesforce.In-depth knowledge of Salesforce, including configuration, customization, and integration.Proficiency in creating Salesforce reports and dashboards.Strong analytical, problem-solving, and communication skills.Ability to work effectively in a team environment.Salesforce certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Platform App Builder) is a plus.

Preferred Skills:Experience with Agile methodologies.Understanding of other CRM platforms and tools.Familiarity with data migration and data cleansing processes.Knowledge of business processes in sales, marketing, and customer service.

Why Join Us:Work with a leading technology company in Bangalore.Collaborative and innovative work environment.Opportunities for professional development and career growth.Competitive salary and comprehensive benefits package.

If you are a proactive Business Analyst with a passion for Salesforce and a track record of delivering impactful solutions, we would love to hear from you. Apply now to be part of our team and contribute to our success.

How to Apply:Please submit your resume and a cover letter detailing your relevant experience and qualifications to with the subject line "Business Analyst (Salesforce) Application - Bangalore".
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