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Technical Copy Writer

2 months ago

Gurgaon, India Nuix Technologies Full time
Nuix Technologies is hiring for #technicalcopywriter.
Job Title: Technical Copywriter
Location: Gurgaon
About Nuix
Nuix Technologies is a dynamic and innovative software development company committed to delivering groundbreaking technology solutions. Nuix is a well-funded, early-stage startup, on a mission to help businesses overcome any and every technology challenge. We specialize in custom software development, AI implementation, mobile app development, and more. Our team is passionate about leveraging the power of technology to simplify complex processes and deliver unparalleled value to our clients.
Job Description:
We are looking for an experienced technical copywriter with a background in software development for internal engineering documentation to enable the integration and deployment of Nuix products into the field. This role combines the development and support of technical documentation toolsets with technical writing responsibilities.
Key Responsibilities:
Collaborates with developer engineers to document processes, coding guidelines, APIs, and development best practices in an Agile environment.
Produce high-quality learning experiences—feature guides, release notes, API docs, training materials, and more to guide and educate customers, partners, and internal teams. Develop deep product knowledge through research, partnering with SMEs, and using the product.
Conducts interviews with various users and technical staff to gather data for documentation.
Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
Participates with the product development teams during all phases of product development to ensure future product usability and effective documentation.
Contribute to defining the documentation strategy for an evolving product landscape.
Recommends formats and content organization responsive to technical and customer requirements.
Produces products that conform to regulatory compliance standards and Keysight documentation and quality assurance standards.
Solves complex, high impact problems in technical writing assignments.
Maintains and enhances existing documentation automation tools, ensuring their operation for other technical writers in Keysight.
Evaluates tools for capturing, editing, and maintaining documentation produced by developers and technical writers, and for automating production and publication of final user documentation.
Leads the design and delivery of new product documentation solutions; is the key technical contributor.
Required Skills:
Exceptional written communication skills with the ability to explain complex technical concepts in a clear and concise manner.
Comfortable working with and writing about current technologies, including Linux, XML, databases, Java, Kafka, AWS, and Web Services.
3+ years of professional technical writing experience.
Strong editing and proofreading skills with a focus on accuracy and consistency.
Strong understanding of software development processes, APIs, and cloud technologies.
Preferred Qualifications:
BA/BS in Computer Science, Engineering, Technical Communication, English, or related field.
Knowledge of content strategy and UX writing principles.
Highly motivated and demonstrated ability to take ownership and define work with little direction.
Experience working in a fast-paced tech startup environment.