HCLTech Mega Walk-In Drive OTC 6th Dec 25
3 days ago
HCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Collections HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - ️Interview Date:6th Dec 2025 ⏰Interview Time:10:00 AM 3:00 PM Work Location:Chennai HR SPOC:Harish. K Experience Required: 2-6YearsYears (only eligible)Shift :US ShiftNotice Period:Immediate Joiner to 45 Days Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration.Job Description: Manage a portfolio of customer accounts and ensure timely collections. Analyze aging reports and prioritize collection efforts based on risk. Coordinate with billing, sales, and customer service to resolve disputes. Negotiate payment plans with customers within defined limits. Monitor credit limits and flag high-risk accounts for review. Prepare weekly collection status reports and dashboards. Support internal audits with documentation and account history. Identify recurring issues and suggest process improvements. Handle escalated accounts and high-value customers with complex issues. Lead root cause analysis for recurring payment delays or disputes. Collaborate with credit control and legal teams for risk mitigation. Drive reduction in DSO (Days Sales Outstanding) and bad debt. Conduct periodic reviews of customer payment behavior and trends. Mentor junior analysts and support their development. Participate in system testing and enhancement projects. Present collection performance insights to leadership. Advanced Problem Solving: Handles escalated and complex collection cases. Root Cause Analysis: Identifies and addresses recurring payment delays. Mentorship: Supports and trains junior analysts. Cross-Functional Collaboration: Works with credit, legal, and sales teams. KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes. Process Improvement: Recommends enhancements to reduce overdue receivables. Presentation Skills: Prepares and shares insights with leadership. Oversee daily operations and performance of the collections team. Allocate account portfolios and monitor workload distribution. Ensure adherence to SLAs, compliance policies, and audit standards. Lead process improvement initiatives to enhance efficiency and recovery. Manage escalations and coordinate with external collection agencies. Develop and maintain SOPs and training materials. Conduct performance reviews and provide coaching to team members. Collaborate with finance and operations for end-to-end O2C alignment.• Team Oversight: Manages daily operations and distributes account portfolios. Performance Management: Tracks team KPIs and ensures SLA compliance. Escalation Handling: Resolves high-risk or sensitive customer issues. Process Governance: Maintains SOPs and ensures audit readiness. Coaching & Development: Conducts reviews and supports team growth. Automation Awareness: Identifies opportunities for workflow digitization. Stakeholder Engagement: Coordinates with finance and operations teams.
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New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Collections HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 ️Interview Date:6th Dec 2025 ⏰Interview Time:10:00 AM 3:00 PM Work...
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HCLTech Mega Walk-In Drive OTC 3rd Dec 25
7 days ago
New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Collections HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 ️Interview Date:3rd Dec 2025 ⏰Interview Time:10:00 AM 3:00 PM Work...
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Excellent Opportunity Walk
3 days ago
New Delhi, India HCLTech Full timeExcellent Opportunity Walk -in drive at HCLTech for OTC, Disputes, Billing, - Chennai on 5th to 7th Dec'25Skill 1: OTC, Dispute Management/Dispute Resolution Analyze recurring dispute trends and identify root causes. Collaborate with cross-functional teams to resolve medium-complexity disputes. Prepare and present dispute dashboards to stakeholders....
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Excellent Opportunity Walk
21 hours ago
New Delhi, India HCLTech Full timeExcellent Opportunity Walk -in drive at HCLTech for OTC, Disputes, Billing, - Chennai on 5th to 7th Dec'25Skill 1: OTC, Dispute Management/Dispute Resolution Analyze recurring dispute trends and identify root causes. Collaborate with cross-functional teams to resolve medium-complexity disputes. Prepare and present dispute dashboards to stakeholders....
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HCLTech Walk-In Drive For OTC Collection
3 days ago
New Delhi, India HCLTech Full timeHCLTech Walk-In Drive For OTC Collection & Dispute Management ( 3 -5 Years ) 5th & 6th DecHR SPOC: Suryapriya ,Jefferson Venue: HCLTech, Sandhya Infocity - ETA 1, Navalur Profile: OTC Collection & Dispute ManagementMajor Responsibilities: - Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and...
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HCLTech Walk-In Drive For OTC Collection
1 day ago
New Delhi, India HCLTech Full timeHCLTech Walk-In Drive For OTC Collection & Dispute Management ( 3 -5 Years ) 5th & 6th DecHR SPOC: Suryapriya ,JeffersonVenue: HCLTech, Sandhya Infocity - ETA 1, NavalurProfile: OTC Collection & Dispute ManagementMajor Responsibilities: -- Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and...
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HCLTech Walk-In Drive For OTC Collection
21 hours ago
New Delhi, India HCLTech Full timeHCLTech Walk-In Drive For OTC Collection & Dispute Management ( 3 -5 Years ) 5th & 6th DecHR SPOC: Suryapriya ,Jefferson Venue: HCLTech, Sandhya Infocity - ETA 1, Navalur Profile: OTC Collection & Dispute ManagementMajor Responsibilities: - Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and...
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HCLTech | Walk-In Drive for OTC Collection
3 days ago
New Delhi, India HCLTech Full timeHCLTech Walk-In Drive For OTC Collection & Dispute Management (2-5 Years) 5th & 6th Dec'25HR: Jefferson G Venue: HCLTech, Sandhya Infocity - ETA 1, Navalur Profile: OTC Collection & Dispute ManagementMajor Responsibilities: - Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged...
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HCLTech | Walk-In Drive for OTC Collection
21 hours ago
New Delhi, India HCLTech Full timeHCLTech Walk-In Drive For OTC Collection & Dispute Management (2-5 Years) 5th & 6th Dec'25HR: Jefferson G Venue: HCLTech, Sandhya Infocity - ETA 1, Navalur Profile: OTC Collection & Dispute ManagementMajor Responsibilities: - Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged...
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HCLTech Walk-In Drive for OTC Collections
3 days ago
New Delhi, India HCLTech Full timeHCLTech Walk-In Drive For OTC Collection ( 3 -5 Years ) 5th & 6th DecHR SPOC: Shinaz Venue: HCL AMB - 6, Ambattur Profile: OTC CollectionMajor Responsibilities: - Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs Implementation of...
