Community Specialist

3 weeks ago

Gurugram, India Savanna HR Full time

The Community Manager will play a pivotal role in strategizing and executing community engagement initiatives both online and offline. This position requires a blend of creativity, strategic thinking, and the ability to foster meaningful relationships. The ideal candidate will have a proven track record of building and maintaining active communities, with a passion for learning and development. The person will be a part of the 0 to 1 journey for setting up the engagement funnel

Key Responsibilities

• Community Engagement: Develop and implement strategies to foster a vibrant community, encouraging interaction, participation, and a sense of belonging among members.

• Event Planning and Execution: Plan, organize, and conduct online webinars, workshops, and offline meetups and events to engage community members and provide value-added learning experiences.

• Content Creation: Collaborate with the content team to create engaging and relevant content that resonates with our community, including newsletters, announcements, and social media posts. • Feedback Loop: Establish a feedback collection process from community members to continuously improve the community experience and inform product development.

• Analytics and Reporting: Monitor, analyze, and report on community engagement metrics to gauge the effectiveness of community initiatives and adjust strategies accordingly.


Qualifications

• Bachelor's degree in Communications, Marketing, Business, or a related field.

• Experience: 4-5 years of experience in community management or a related role, preferably within the education, learning, or tech industry.

• Skills: Excellent verbal and written communication skills, strong organizational and project management skills, and a high level of creativity and innovation.

• Characteristics: A people-person with the ability to connect and engage with diverse groups, a passion for learning and development, and a drive to create meaningful community experiences.

• Proficiency in social media platforms, online community tools, and analytics software.

• Ability to work flexibly and adapt to changing priorities in a fast-paced environment.

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