Virtual Medical Office Assistant

2 weeks ago

bangalore, India Excel Scribe Full time

We’re Hiring: Virtual Medical Office Assistant Location: Remote Compensation: CTC ₹40,000 per month We are looking for an experienced Virtual Medical Office Assistant to join our healthcare team. If you have 2+ years of experience in a U.S. medical practice , strong EHR knowledge, a Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS degree with a strong interest and understanding of medicine, and excellent communication skills, this role is for you Key Responsibilities: Provide virtual administrative & clinical support to providers and care teams Manage and update patient data in EHR systems especially Point Click Care Managing calls, and RingCentral settings Schedule patient appointments, follow-ups Prepare and coordinate provider calendars and invoices Order labs and medication refills as directed Prepare reports, trackers, and dashboards in MS Excel & Adobe PDF Prepare credentialing packets for providers/facilities Monitor, sort & distribute incoming faxes with accurate documentation Manage shared email inboxes — organize, sort, and respond to emails promptly and appropriately Track and ensure timely completion of assigned tasks & workflows Call and email providers for updates, ensuring follow-ups are completed on time Analyze and update patient lists to identify preventive care needs Upload, scan, and organize documents into EHR & other applications Support physicians and facilities with additional administrative tasks Ensure strict compliance with HIPAA and organizational standards Required Skills & Experience: A degree in Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS is a must 2–3 years of experience in a U.S. medical office Strong working knowledge of EHR systems Hands-on experience with patient scheduling and clinical workflows Excellent English communication skills (spoken & written, grammar proficiency) Proficiency in MS Excel (dashboards, trackers) & other productivity tools Expertise in Point Click Care and RingCentral Strong organizational and multitasking ability in a remote setting Detail-oriented, proactive, and reliable in problem-solving Empathetic and kind in patient and provider interactions What We Offer:  ·       Competitive pay: CTC ₹40,000 and opportunities for growth and career development ·      100% remote work environment ·      Supportive & collaborative team culture If you meet the requirements and are passionate about healthcare support, we’d love to hear from you

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