L2/L3 Exchange

2 months ago

Mumbai, India Hunarstreet Technologies Pvt Ltd Full time

Exp : 6 + years

Location : Mumbai

Job Description :

- Min 6+ years designing and managing multiple OnPrem Exchange and O365 Mail service (Mandatory) for a large, geographically dispersed enterprise (minimum 5000 users).

- Exchange O365 Certification

- Good knowledge on O365 migrations planning and executions

- O365 Users and Group Creation and permission management

- Good knowledge on Mail Routing Concepts

- Experience with configuring different set of Mail Policy as per compliance and audit requirements.

- Experience with PowerShell and Scripting

- Good Administration Knowledge on MS SharePoint, TEAMS, Onedrive and other O365 tools.

- Effective handling of O365 Compliance Requirements (Such AV, Antispam Protection, Threat Management, DLP, Monitoring, eDiscovery & Hold.)

- Good knowledge on AD 2012\16\19 functional level

- Email Gateway configuration and Management (Cisco, Trent Micros etc)

- Good troubleshooting knowledge

- Experience in Microsoft Windows Server Administration, to include Server 2012 and 2016/19/22 operating systems.

- Experience using a ticket management system for work prioritization and daily workload management.

- Coordinating with different lines of services with SLA.

- Creating and updating of technical documentation.

- 3rd party vendor coordination for visit and troubleshooting

- Incident Management & Escalation- Ticket Status Check and Update.

- Change Management : Change Raising to facilitate incident resolution & Problem resolution.

- Problem Management & RCA : Responsible for preparing RCA document for Severity 1 & Severity 2 calls

- Flexible to work on shifts and Very good communication skills

(ref:hirist.tech)

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