Ops Support Specialist

1 week ago

Gurugram, India Citi Full time

The Ops Support Specialist - C05 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records. Additionally, the Ops Support Specialist - C05 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities: Response to investigation emails promptly Check the queued file and process in timely manner Verification of product processors before release FSB Chargebacks of all FIMP’s are processed by providing the backup of charges to the corresponding proof code Processing of all queued files and manual processing of files containing rejects Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalate as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-4 years of relevant experience Proficient in Microsoft Office Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support COB testing Demonstrate analytical skills and mathematical knowledge Consistently demonstrate clear and concise written and verbal communication skills Education: Bachelor's degree or University degree or equivalent experience. Location: Chennai, IN Shift timing: Shift Timing Candidate should be willing to work in 24*7 shifts including late night shift start timings Should be flexible for any shift timing (rotation shifts, permanent night shifts and late-night shifts) Weekend working may be BAU as per business requirement This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core------------------------------------------------------ Job Family: Operations Support------------------------------------------------------ Time Type: Full time------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------

  • Supply Chain Planning And S&OP Manager

    4 days ago

    Gurugram, India White Force Full time

    Job description Responsibilities: I. To ensure that next 3 month’s demand outlook for all verticals is provided every month to procurement, factory operations and supply chain teams. Sales and Operations Planning Process (S&OP) • Release the S&OP calendar every month mentioning key activities to be completed by respective teams with specified timelines....

  • Customer Support Specialist

    4 weeks ago

    Gurugram, Gurugram, India Stock Tutor Full time

    Job Description Company Description Stock Tutor is dedicated to empowering individuals in the world of financial literacy and investment. Through its philosophy of Virtual Money, Real Trade, True Learning, Stock Tutor has made understanding the stock market simpler and more accessible for everyone. By providing innovative educational tools, the company...

  • General & Op Acctng. Sr.Analyst

    3 weeks ago

    Gurugram, India NTT Full time

    JOB DESCRIPTION General & Op Acctng. Sr.Analyst Job Brief: The Team Lead- Tax Reconciliation is responsible for supporting Direct tax & Indirect tax activities including VAT Compliance support, Reconciliation of tax accounts, Accounting for taxation, Correction and clearing of VAT accounts etc.  Job Responsibilites: Responsible for reconciling Income tax...

  • Endpoint Support Specialist

    5 days ago

    gurugram, India beBeeendpoint Full time

    Job DescriptionWe are seeking a skilled Endpoint Support Specialist to join our team. In this role, you will be responsible for managing and securing endpoints, including Windows, macOS, iOS, and Android devices.

  • Ml Ops

    6 days ago

    Gurugram, Haryana, India Invokhr Full time

    **ROLE PURPOSE** The ML Platform Specialist will be responsible for designing, implementing, and maintaining robust machine learning infrastructure and workflows using Databricks Lakehouse Platform. This role is critical in ensuring the smooth deployment, monitoring, and scaling of machine learning models across our organization. **Must Have-** **Their...

  • SLP Specialist, INTL

    1 week ago

    Gurugram, India ATSPL - Haryana - C72 Full time

    INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the “SLP MDR Concessions Abuse Program” and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust.The primary objective of the SLP Specialist is to provide...

  • Desktop Support Specialist

    4 weeks ago

    Gurugram, Gurugram, India TP Full time

    Job Description Company Description TP is a global digital business services company dedicated to delivering advanced, digitally-powered solutions for some of the world's leading brands. With a strong global presence and a commitment to local communities and environmental sustainability, TP strives to support brands in streamlining their operations. TP aims...

  • Ecommerce Revenue Operations Specialist

    1 week ago

    gurugram, India beBeeOperations Full time

    Job DescriptionWe are seeking a talented Revenue Operations Specialist to join our team. As a key player in ensuring smooth operations across marketplaces and direct-to-consumer channels, you will play a critical role in driving business growth.You will be responsible for managing daily purchase order checks, coordinating dispatches, and ensuring timely...

  • Bid Ops Optimization Engineer

    2 weeks ago

    Gurugram, India Taboola Full time

    Realize your potential by joining the leading performance-driven advertising company! As a Bid Ops Optimization Engineer working on the Publisher Professional Services team in Gurugram, you will be responsible for our Global Header Bidding activity who is passionate about enhancing user engagement across our diverse portfolio of brands. This person will be...

  • Ops Sup Analyst 1

    1 week ago

    Gurugram, India 12542 Citicorp Services India Private Limited Full time

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to...