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Area Manager Job Description:Role & responsibilitiesAs the Area Manager at Bharti Airtel Ltd, you will be responsible for handling installation, fault repair, Sales / Rental upgrade through service teams, migration of customer to better technologies, Partner management related activities. It would be your job responsibility to continuously to monitor, performance enhancement in-line with targets, process/SoP adherence, remove obstacles in service deliverable within AoP.Responsible for installation, fault repair & cable O&M activities for airtel broadband services customers for the zoneResponsible for KPI delivery as per targetUp keeping of broadband network (Cable Copper & ODN) and Network elementsStrength partner infra to ensure timely deliveryMigrate customers to better technology & speedsResponsible for continuous improvement in customer experienceResponsible for process & SoP adherenceResponsible for reduce OPEX expenditureImprovement in quality of workmanship in the zoneS2S (New sales, rental upgrade, technology migration, Other LoB products etc) through service teamsOptimum use of resources with planned productivityResponsible for timely material consumptionAnticipate risks on services & take proactive action to ensure customer satisfactionPartner Management - Ensure correct documentations, adherence to legal and regulatory compliance, adherence of processes & SoP, timely clearance of partner bills & ensure timely payoutsWork closely with all stakeholders to ensure smooth operations.Recommend process improvement to enhance customer experienceResponsible for seamless experience for customer during entire life cycle with airtel and improve the CFI scoreReduction of Gross fault Rate, Repeat, by taking up the proactive steps by clearing the faulty Tag rectification & NE rehab.GIS Vs field accuracyGate meeting at defined frequencyVisits as per defined normsMarquee permissionProactive correctionsNew process implementation