ServiceNow HRSD Developer

3 weeks ago


bangalore, India APN Consulting Full time
Job Title: ServiceNow HRSD Developer
Remote
Offshore – 3-5 Years of experience.
Responsibilities:
  • Design, develop, and implement solutions within the ServiceNow HR Service Delivery (HRSD) module to meet business requirements.
  • Collaborate with HR stakeholders to gather requirements and translate them into technical specifications.
  • Customize and configure ServiceNow HRSD modules, including Case Management, Employee Service Center, HR Knowledge Management, and HR Service Catalog.
  • Develop custom workflows, forms, UI policies, and client scripts to enhance HR processes and user experience.
  • Integrate ServiceNow HRSD with other HR systems and third-party applications using REST APIs, web services, and MID Servers.
  • Perform unit testing, system testing, and assist in user acceptance testing (UAT) to ensure the quality of developed solutions.
  • Provide ongoing support and troubleshooting for ServiceNow HRSD applications, including incident resolution and problem management.
  • Keep abreast of ServiceNow platform upgrades and new features, and provide recommendations for continuous improvement.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a ServiceNow Developer with specialization in HR Service Delivery (HRSD).
  • Strong understanding of HR processes and workflows, with experience in implementing HRSD solutions.
  • Proficiency in ServiceNow development tools, including Scripting (JavaScript), Glide API, Business Rules, UI Actions, and UI Pages.
  • Experience in ServiceNow integration using REST, SOAP, and MID Servers.
  • Knowledge of ServiceNow ITSM modules (e.g., Incident, Problem, Change Management) is a plus.
  • Excellent communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • ServiceNow Certified Implementation Specialist (HRSD) certification preferred.
  • Ability to work independently and manage multiple tasks in a fast-paced environment


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