Compliance Manager

3 weeks ago

Delhi, India Alnafitha IT Full time
Job DescriptionOverview:

The Compliance Manager will be a key member of the Revenue Operations (RevOps) team, responsible for ensuring all processes and activities adhere to regulatory standards and internal policies. This role will have a significant focus on managing commercial contracts, reviewing customer purchase orders (POs), setting guidelines for order processing, and ensuring compliance across the RevOps team. The ideal candidate will have a strong understanding of compliance requirements, exceptional attention to detail, and the ability to work collaboratively across multiple teams.

Key Responsibilities:

Compliance Management:

Ensure all processes related to customer and supplier data management comply with regulatory and company standards.

Oversee the accuracy and completeness of billing information, including official names, billing addresses, VAT treatment, and primary contacts.

Maintain up-to-date records of all necessary official documents (e.g., CR, TRN, Authorized Signatories, NDA).

Ensure compliance with credit terms, limits, and the credit request process in collaboration with the accounts receivable team.

Commercial Contracts:

Review and manage commercial contracts to ensure they meet compliance standards and align with company policies.

Negotiate contract terms with customers and suppliers to ensure favorable conditions while maintaining compliance.

Develop and implement contract management processes, ensuring all contracts are reviewed and approved in a timely manner.

Process Oversight:

Establish and maintain scalable and compliant processes for customer and supplier registration.

Monitor and enforce compliance in the configuration of new product items, pricing, and VAT.

Review and ensure accuracy in outgoing quotes, escalating issues or seeking exceptions from the business desk as needed.

Ensure order fulfillment processes adhere to best practices and compliance standards from order entry to invoicing.

Order Processing & Fulfillment:

Set guidelines for the order processing workflow, ensuring compliance with regulatory and company standards.

Validate and upload all supporting documents for customer purchase requests/orders.

Manage end-to-end order processing transactions, ensuring accuracy and timely delivery commitments.

Handle day-to-day order management, including issue resolution and information gathering regarding schedules, invoices, tracking info, and sign-off documents.

Issue and communicate purchase orders to suppliers, ensuring bills are received and updated in the system.

Coordinate with internal delivery teams or external suppliers to ensure timely delivery and resolve discrepancies.

Team Coordination & Training:

Ensure all RevOps team members are following established processes and compliance guidelines.

Develop and deliver compliance training to the RevOps team to ensure understanding and adherence to relevant regulations and internal policies.

Act as the point of contact for compliance-related queries within the RevOps team.

Collaboration & Continuous Improvement:

Work closely with the Finance team on Accounts Receivable and Accounts Payable issues, ensuring compliance and follow-up as needed.

Collaborate with business development and sales teams to improve procurement, vendor management, onboarding processes, and order forecasts.

Provide feedback to management on process improvements, procedures, order management, and overall efficiency.

Reporting:

Prepare and present compliance reports to senior management, highlighting areas of concern and suggesting improvements.

Requirements

Qualifications:

Education :

Bachelor's degree in Business Administration, Finance, Law, or a related field. A Master's degree or relevant certification (e.g., Certified Compliance & Ethics Professional CCEP) is a plus.

Experience: Minimum of 5 years of experience in compliance management, preferably within a revenue operations or financial environment in an IT company.

Skills:

Strong knowledge of regulatory requirements and compliance standards.

Excellent organizational skills and attention to detail.

Ability to work collaboratively and communicate effectively across teams.

Strong analytical and problem-solving skills.

Proficiency in using financial and compliance management systems.

Personal Attributes:

High ethical standards and integrity.

Proactive and able to work independently.

Adaptable and able to manage multiple priorities in a fast-paced environment.

RequirementsCertification Requirements: Bachelor’s degree in Computer Science or equivalent. ITIL Foundation MCSA SQL Database MCSA BI MCSA BI SQL Development. Microsoft Certified: Azure Data Engineer Associate, Azure AI Engineer Associate and Azure Data Scientist Associate a plus Technical Skills: Experience in the following technology: 5+ (Microsoft SQL, Power BI) Deep technical or architectural knowledge of at least 2 of the following areas: Database administration (preferably with SQL, including Azure SQL) – performance tuning and optimization, troubleshooting, high availability / disaster recovery, security. Database development (preferably with SQL, including Azure SQL) – designing and building database solutions (tables / stored procedures / forms / queries / etc.) Business intelligence – combining knowledge of SSIS/SSAS/SSRS/Power BI technologies with a deep understanding of data structure / data models to design, develop, and tune BI solutions and reports. Advanced data analytics – designing and building solutions using technologies such as Databricks, Azure Data Factory, Azure Data Lake, HD Insights, SQL DW, stream analytics, machine learning, R server. Personal Skills (MUST): High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions: Business travels could be required up to 50% (covered by the company).

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