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Operations Analyst
2 months ago
Location - Hyderabad
Experience Range - 3 plus years
Mandatory Requirement:
3+ years experience in Fraud &Risk Operations Domain
Good Communication
Strong Project Management Skills
Have data visualization & analysis skills
Preferable SQL & Tableau
About the client:
Our client, is an American worldwide employment website for job listings launched in November 2004. It is a subsidiary of Japan's Recruit Co. Ltd. and is co-headquartered in Austin, Texas and Stamford, Connecticut with additional offices around the world. As a single-topic search engine, it is also an example of vertical search. Our client is currently available in over 60 countries and 28 languages.
The site aggregates job listings from thousands of websites, including job boards, staffing firms, associations, and company career pages. They generate revenue by selling premium job postings and resume features to employers and companies hiring. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
Job Roles and Responsibilities:
Communicate with your peers and cross-functional partners about broken experiences within Indeed’s products including abuse, data issues, or bugs.
Perform investigations as assigned into our products and processes to identify opportunities for process improvements, product enhancements, or abuse mitigation.
Use data analysis to make data-driven choices informing the direction of our operational efforts daily.
Use project management skills to organize assigned initiatives, prioritization, and implementation to pursue the market goals
Manage quality standards and communication flow with vendors and employees both internally and externally across multiple locations.
Challenge the status quo by working collaboratively and autonomously on projects focused on improving operations, policies, and internal tools.
Help define the policies that guide company-wide quality conclusions and take direction on the appropriate level of policy restrictions for specific markets
Qualification and Experience:
3+ years of successful experience within an operations analyst function or other roles in Trust and Safety, or related business areas such as Project Management or Business Analysis.
Self-starter, intellectually curious, and comfortable operating in a fast-paced, ever-changing environment.
Ability to learn new tools and constantly improve operational efficiencies
Ability to quickly identify patterns and trends across seemingly unrelated content and drive solutions to the problem
Technical knowledge with proficiency in manipulating data sets in SQL or equivalent and drawing insights from data.
Other Details:
Duration of Contract: 12 months
Work Timings: 9-10 AM to 6-7PM IST
Type of Role: Full Time; In-Office
