Desktop Engineer
4 weeks ago
Company: Creatigrity Technologies Private LimitedLocation: 175, EPIP 2nd Phase, KIADB Industrial Area, Brookefield, Bengaluru, Karnataka – Shift: Night ShiftPosition OverviewCreatigrity Technologies is looking for a Desktop Engineer with strong troubleshooting skills to provide end-to-end IT support across hardware, software, network, and communication systems. The ideal candidate should have hands-on experience resolving Outlook, LAN/WAN, Wi-Fi, VOIP, and hardware issues, while coordinating with service providers and vendors to ensure smooth IT operations.Key Responsibilities- Email & Outlook Support- Create, configure, and delete Outlook user accounts.- Troubleshoot Outlook email sync, login, and configuration issues.- Manage mailbox permissions, PST files, and connectivity with Exchange/Office 365.- Networking & Connectivity- Troubleshoot LAN/WAN, Wi-Fi connectivity, and DNS/DHCP issues.- Monitor and maintain network performance, escalating major outages.- Assist in IP configuration, subnet troubleshooting, and switch/port issues.- VOIP & Communication Tools- Troubleshoot VOIP-related issues including Communicator, Access Metrix, and softphone clients.- Ensure proper connectivity and call quality across systems.- Hardware & System Maintenance- Diagnose and resolve issues related to RAM, hard disks, SNTP, printers, desktops, and peripherals.- Perform routine preventive maintenance and upgrades.- Coordinate with desktop suppliers and vendors for warranty claims/replacements.- Service Provider Coordination- Liaise with Internet Service Providers (ISP) to resolve outages and downtime.- Coordinate with UPS vendors to ensure power backup availability.- Manage AMC vendors for desktop and hardware support.- General IT Support- Provide L1/L2 IT support for end-users on applications and system-related issues.- Handle software installations, updates, and license management.- Monitor and report on IT infrastructure health.- Maintain asset inventory, IT documentation, and ticketing systems.- Shift & Communication- Provide support during night shift operations.- Maintain effective communication with team members and stakeholders for seamless IT support.Required Skills & Qualifications- Diploma / Graduate in Computer Science, IT, or related field.- 2–5 years of experience in Desktop/IT Support.- Strong knowledge of Outlook, Office 365, LAN/WAN, Wi-Fi troubleshooting.- Familiarity with VOIP tools and hardware components.- Hands-on with IT ticketing systems and remote desktop tools.- Strong analytical and problem-solving skills.- Good communication skills to interact with service providers and internal teams.- Willingness to work in Night Shift.
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Desktop Engineering
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!! TCS presents an Excellent opportunity for Desktop Support Engineer Location: Bangalore Experience: 8-10 Yr Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated...
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Desktop Engineering
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!! TCS presents an Excellent opportunity for Desktop Support Engineer Location: Bangalore Experience: 8-10 Yr - Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc - Experience in troubleshooting performance related issues...
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Desktop Engineering
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!! TCS presents an Excellent opportunity for Desktop Support Engineer Location: Bangalore Experience: 8-10 Yr Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated...
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Desktop Engineering
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 YrExperience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etcExperience in troubleshooting performance related issues escalated by...
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Desktop Engineering
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 YrExperience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated by...
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Desktop Engineering
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 YrExperience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated by...
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2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 YrExperience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated by...
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3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 YrExperience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc Experience in troubleshooting performance related issues escalated by...
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Desktop Engineering
3 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings From TCS !!!TCS presents an Excellent opportunity for Desktop Support EngineerLocation: BangaloreExperience: 8-10 Yr- Experience in managing Desktop Engineering tools, products, processes etc covering Application packaging, Desktop build management, GPO, GPP, SCCM/Intune/MECM etc- Experience in troubleshooting performance related issues escalated...
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2 weeks ago
Bengaluru, India Tata Consultancy Services Full timeGreetings!!!TCS is hiring...Role: Senior Desktop EngineerEXP: 8-10 YEARSLOCATION: BengaluruJob DescriptionThe associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management reportResponsibilities:Understanding application deployment process using...
