
Cloud Administrator
4 weeks ago
We're Hiring: Sr. Managed Services Engineer – AWS (L3)
Location: Hyderabad
Shift: 24/7 Support (Rotational)
Experience: 8+ Years
Notice Period: Immediate Joiners or Max 15–20 Days
Company: SHI | LOCUZ
Do you have deep hands-on AWS experience and thrive in fast-paced managed services environments? Join SHI | LOCUZ and help deliver expert 24x7 AWS support to global customers
About the Role:
As a Sr. Managed Services Engineer (L3), you will proactively manage and troubleshoot enterprise AWS environments using a broad suite of services—ensuring availability, security, and performance 24/7.
Key Responsibilities:
- L3 support for AWS workloads in production
- Monitor and manage AWS services (CloudWatch, Lambda, EC2, RDS, VPC, EKS, Route53, IAM, S3, etc.)
- Drive incident detection, resolution, and escalation
- Conduct regular system checks, patching, and upgrades
- Maintain service compliance with SLAs, KPIs, and security standards
- Mentor junior engineers and support L1/L2 escalations
- Coordinate with internal teams and AWS support
Who You Are:
- 8+ years of IT experience with strong AWS knowledge
- Hands-on experience with:
- EC2, Lambda, CloudFormation, CloudTrail, GuardDuty, EKS, S3, RDS, CloudWatch, VPC, IAM, etc.
- Skilled in automation, proactive monitoring, and incident handling
- Strong communicator and team collaborator
- Willing to work in a 24x7 rotational shift
- AWS Certification preferred (Solutions Architect, SysOps Admin, etc.)
Why Join SHI | LOCUZ?
- Work on large-scale AWS environments
- Be part of a high-performing global managed services team
- Opportunity for continuous learning and AWS certification support
Stable and growth-focused career path
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