Team Leader

Role Purpose

The role includes leading a team of Analyst and Sr. Analyst who are responsible for Invoice processing/vendors set ups/payments management/ Specialty activities (resolving of exceptions). The persons needs to ensure that process SLA in terms of processing and accuracy are maintained on a daily and monthly basis.

Key Accountabilities

• Give consistent customer service delivery, build customer confidence in the level of service provided. Meet the ongoing
• needs and expectations of our customers.
• Identify process related issues and concerns and escalate to Manager- AP in a timely manner.
• Review every day Metric reports to see the performance of the team members, Identify the gaps and take corrective actions in a timely manner.
• Manage the team resource as appropriate to ensure all key tasks are covered during absence and holiday & there is adequate backup plan
• Makes sure all escalation of incidents that could become high priority, business risk or exceed SLA are flagged off well in time.
• Works on audit requirements from time to time and provide accurate and timely information to the auditors.
• Works on driving Process improvements in the process and Efficiency in the ways of working.
• To recruit, train, motivate and develop the team members.
• Work on attrition management
• Ensure proper documentation is in place for performance gaps & cases & necessary actions taken in a timely manner.
• Ensure Process Documents are reviewed on a quarterly basis. add anything that is new or delete anything that is not used anymore.
• Do regular Check Ins with the team members to update them on their performance and provide proper feedback for their overall learning
• Do Trainings for the new hires and bring them up to speed
• Do regular Process Knowledge Tests and Assessments to check the knowledge of the team members.
• Have a Backup plan ready all the time.
• Ensuring a clean open liability and a highlighting to management potential financial risks on Balance Sheet items.
• Participating in Project and rollout calls and meetings and ensuring delivery of tasks related to projects in a timely and efficient manner.

Key Skills & Experiences

Education and Experience

Graduate or Post Graduate preferred. 4+ years of work-related experience in accounting having sound accounting knowledge

Technical Skills and Knowledge

Good knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office,

ERP exposure

Other Skills

Communication - Possess good communication skills.

Flexibility - Flexible to work in multiple shifts

• Good People Management skills

• Open for travel in case of business requirement

• Positive attitude and high level of energy

• Ability to work in cross functional teams

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.

Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.