Senior Infrastructure Engineer

1 month ago

bangalore, India Zyoin Group Full time

Experience : 10-12 Years


Role Summary:

The Senior Engineer, IT Infrastructure role entails providing top-tier hardware and software support for Laptop, Desktop and Cloud Infrastructure. This position will play a key role in assisting the infrastructure team in establishing an exemplary technology support function within our rapidly expanding organization. We seek a highly motivated individual to join our technical team and contribute to managing IT operations effectively. Responsibilities include performing all tasks related to helpdesk Tier 1, Tier 2, and Tier 3 support, as well as serving as a point of escalation for Tier 1 and Tier 2 engineers. The incumbent will be tasked with providing

support to users in the US and India via phone, chat, and ticketing platforms, apart from Managing IT infrastructure in a global 24/5 setup.


Technical skills required:

In-depth Knowledge and familiarity with Windows 10 and Windows 11 as well as Windows Server 2016-2019, Ubuntu and Linux operating systems.

  • 5+ Years' experience with Microsoft Azure – Managing
  • and supporting Servers, VDI (Virtual Desktop Infrastructure)
  • 5+ Years managing Active Directory, Azure AD and a firm understanding of active directory services.
  • Knowledge of PC, Video Conference Device, printer hardware configuration, deployment, and troubleshooting.
  • Intermediate networking experience required.
  • Cisco Meraki & Palo Alto Background a major plus.
  • Experience with troubleshooting Laptop/desktop hardware and software issues.
  • Microsoft Office 365 deployment, migration experience and administration.
  • Knowledge in scripting/automation – PowerShell (Preferred), Python, Azure PowerShell.
  • Ability to provide end-to-end delivery support for desktop environments, improve the efficiency of systems
  • Ability to design, implement and integrate IT hardware for its use in business environments
  • Ability to efficiently resolve computer-related issues received from employees, implement a standardized system and measure the effectiveness
  • Ability to implement procedures to ensure the integrity and safety of information and perform periodic system backups and produce standard monitoring reports
  • Ability to utilize tools, techniques and applications to manage an inventory of technology-related assets
  • Ability to analyze common risks and utilize countermeasures for the specific IT domain
  • Ability to investigate, troubleshoot, resolve and prevent the recurrence of incidents
  • Ability to establish and implement the processes and contingencies to ensure that IT Services can recover
  • Ability to utilize a variety of technical tools to guarantee service availability and ensure IT system performance
  • Ability to learn and apply technical troubleshooting approaches, tools and techniques, and anticipate, recognize and resolve technical problems
  • Ability to manage the installation, configuration, maintenance and troubleshooting of end users' PC or workstation hardware
  • Ability to apply the basic concepts and complete basic tasks as the server administrator, troubleshoot server related issues and modify SOPs on server administration
  • Ability to identify gaps in procedures to improve service delivery, test, monitor and evaluate levels of service provided
  • Ability to provide insight into software installation


Roles & Responsibilities:

  • Perform all the tasks pertaining to helpdesk Tier 1, Tier 2, and Tier 3 and act as a point of escalation for Tier 1 and Tier 2 engineers.
  • Drive back-end operational excellence by keeping abreast of all the technical support requests received, along with reviewing application issues from various internal users via channels such as phone, email, and online ticketing systems for speedy resolution
  • Ensure timely empanelment and provisioning of computer hardware/software network support and drive comprehensive management of computer inventory and supplies.
  • By application of domain expertise and functional guidance, accurately identify, evaluate, and prioritize incidents, requests, and queries in the most efficient and feasible queue.
  • Foster a culture of end-to-end resolution support by performing post-resolution follow-ups for issues and requests

Increase productivity by the continued improvement of knowledge level for driving positive operational change by deploying new techniques and tactics for troubleshooting procedures.

  • Senior Mechanical Engineer

    1 week ago

    bangalore, India Abha Engineer Full time

    We are looking for a Senior Mechanical EngineerRoles are described below.1. Manpower Planning.2. Preparing of Project Cost.3. Schedule wise work execution.4. As Drawing & quality work execution.5. Client & Third Party Manage.6. Working Team Manage & Review.7. Reporting to Management.8. ROB & FOB Fabrication & Erection Work Knowledge.

  • Senior DevOps Engineer

    1 month ago

    bangalore, India Squareroot Consulting Pvt Ltd. Full time

    Job Title : Senior DevOps EngineerLocation : Bangalore / RemoteJob Description : We are seeking an experienced Senior DevOps Engineer to join our dynamic team. The ideal candidate will have 8+ years of experience in DevOps roles, with a strong background in startups or fast-paced environments. As a Senior DevOps Engineer, you will play a crucial role in...

  • Senior Infrastructure Engineer

    1 week ago

    bangalore, India Talent500 Full time

    The Senior, Infrastructure automation engineer role is part of Kenvue's Cloud and Compute engineering organization to drive an improved developer experience and automation-first approach for the adoption of public and hybrid cloud computing environments in a secure manner. This role will be passionate about developing cloud-agnostic infrastructure...

  • Senior Infrastructure Engineer

    2 weeks ago

    Bangalore, India Talent500 Full time

    The Senior, Infrastructure automation engineer role is part of Kenvue's Cloud and Compute engineering organization to drive an improved developer experience and automation-first approach for the adoption of public and hybrid cloud computing environments in a secure manner. This role will be passionate about developing cloud-agnostic infrastructure...

  • Senior Infrastructure Engineer

    2 weeks ago

    Bangalore, Karnataka, India Talent500 Full time

    The Senior, Infrastructure automation engineer role is part of Kenvue's Cloud and Compute engineering organization to drive an improved developer experience and automation-first approach for the adoption of public and hybrid cloud computing environments in a secure manner. This role will be passionate about developing cloud-agnostic infrastructure...

  • Infrastructure Engineer

    1 month ago

    bangalore, India DigiCert Full time

    ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...

  • Senior Software Engineer

    2 weeks ago

    Bangalore, India Zyoin group Full time

    We are seeking a highly experienced Senior Software Engineer with expertise in Machine Learning (ML) Infrastructure to join our team.- The ideal candidate will have a strong background in designing large-scale and production ML infrastructure systems or distributed systems.- This role requires deep knowledge of building distributed systems or recommendation...

  • Senior Software Engineer

    4 weeks ago

    bangalore, India Zyoin group Full time

    We are seeking a highly experienced Senior Software Engineer with expertise in Machine Learning (ML) Infrastructure to join our team.- The ideal candidate will have a strong background in designing large-scale and production ML infrastructure systems or distributed systems.- This role requires deep knowledge of building distributed systems or recommendation...

  • Senior Software Engineer

    3 weeks ago

    Bangalore, Karnataka, India Zyoin group Full time

    We are seeking a highly experienced Senior Software Engineer with expertise in Machine Learning (ML) Infrastructure to join our team.- The ideal candidate will have a strong background in designing large-scale and production ML infrastructure systems or distributed systems.- This role requires deep knowledge of building distributed systems or recommendation...

  • Senior DevOps Engineer

    3 weeks ago

    Anywhere in India/Multiple Locations/Bangalore, IN Squareroot Consulting Pvt Ltd. Full time

    Job Title : Senior DevOps EngineerLocation : Bangalore / RemoteJob Description :We are seeking an experienced Senior DevOps Engineer to join our dynamic team. The ideal candidate will have 8+ years of experience in DevOps roles, with a strong background in startups or fast-paced environments. As a Senior DevOps Engineer, you will play a crucial role in...

  • Senior DevOps Engineer

    2 weeks ago

    Anywhere in India/Multiple Locations/Bangalore Squareroot Consulting Pvt Ltd. Full time

    Job Title : Senior DevOps EngineerLocation : Bangalore / RemoteJob Description : We are seeking an experienced Senior DevOps Engineer to join our dynamic team. The ideal candidate will have 8+ years of experience in DevOps roles, with a strong background in startups or fast-paced environments. As a Senior DevOps Engineer, you will play a crucial role in...

  • Senior AWS Engineer

    2 weeks ago

    Bangalore, India Info Origin Inc Full time

    About the Role :- We are seeking a highly experienced and certified Senior AWS Engineer to join our team and play a pivotal role in designing, developing, and managing our cloud infrastructure on Amazon Web Services (AWS).- You will leverage your in-depth knowledge of AWS services and best practices to build secure, scalable, and cost-effective solutions...

  • Senior AWS Engineer

    2 weeks ago

    Bangalore, Karnataka, India Info Origin Inc Full time

    About the Role :- We are seeking a highly experienced and certified Senior AWS Engineer to join our team and play a pivotal role in designing, developing, and managing our cloud infrastructure on Amazon Web Services (AWS).- You will leverage your in-depth knowledge of AWS services and best practices to build secure, scalable, and cost-effective solutions...

  • MLOps Engineer

    1 month ago

    Bangalore, India Zyoin group Full time

    Responsibilities : Strategize, plan, and deliver MLOps initiatives by liaising with key business stakeholders. Design, develop, and deploy complex AI/ML solutions on cloud infrastructure (using ML engineering, ML Ops workflows & tools) that can scale in response to changing business and technical requirements. Create infra and architecture diagrams. Ability...

  • Infrastructure Engineer

    1 week ago

    Bangalore, India NatWest Digital X Full time

    Join us as an Infrastructure EngineerWe’ll look to you to develop and implement core infrastructure technologies, products and services against customer and non-functional requirementsIn order to achieve a first-class customer experience, you’ll make sure the infrastructure technology is engineered to comply with security, availability and resilience,...

  • Staff Infrastructure SRE Engineer

    1 month ago

    bangalore, India Spectrum Consultants India Private Limited Full time

    Staff Infrastructure SRE Engineer - Infrastructure support Summary Experience Required: 9 - 15 YearsJob Term: PermanentLocation: BangaloreCategory: Networking /System Administration /Technical SupportWorld leader in visual and AI Computing.For more than two decades, company has pioneered visual computing, the art and science of computer graphics. With a...

  • Senior DevOps Engineer

    2 weeks ago

    Bangalore, India Strategic Talent Partner Full time

    Overview of Job Function :We are seeking subject matter experts to drive the DevOps culture and use the core pillars of DevOps to execute a complex automation agenda. This person should have passion for excellence and should be SME (Subject Matter Experts) at Terraform, Ansible, and Kubernetes. This person should have strong scripting experience and will...

  • Senior DevOps Engineer

    2 weeks ago

    Bangalore, India Strategic Talent partner Full time

    Overview of Job Function:We are seeking subject matter experts to drive the DevOps culture and use the core pillars of DevOps to execute a complex automation agenda. This person should have passion for excellence and should be SME (Subject Matter Experts) at Terraform, Ansible, and Kubernetes. This person should have strong scripting experience and will...

  • Senior Manager Infrastructure 24216

    7 days ago

    bangalore, India Enverus Full time

    Description Why YOU want this position: Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy and...

  • Senior Software Engineer

    2 weeks ago

    Bangalore, India AsteroidX Full time

    Title : Senior Software EngineerLocation : BangaloreWork mode : Hybrid (min. 3 days at the office).Shift : 1pm to 10pm or 5:30pm to 2:30amCompany Overview : Embark on a journey with a trailblazing professional services agency that harnesses the power of technology, data, and AI to set new benchmarks in the industry. With a global footprint and a...