Techno Functional Analyst, Oracle Cloud
1 month ago
The role requires potential availability to work nights, weekends, and holidays to support period close activities, non-production refreshes, patches, and upgrades when needed. The ideal candidate will have previous experience working with an Oracle team in a Sarbanes Oxley compliant company that operates internationally.
The successful candidate will be highly collaborative and operate in a fast-paced, rapidly growing environment. They will need to be hands on, self-motivated and take initiative to solve problems, automate manual effort and continuously improve.
This position requires to work in Shift (3PM to 12AM IST).
Responsibilities and Duties:
- Overall 5+ years of experience in Oracle Cloud including Service Contracts, Installed Base, Oracle Order Management Cloud, Distributed Order Orchestration, Pricing, Inventory, and Integrations.
- Technical expertise to troubleshoot Service Contracts and Installed Base Issues.
- Ability to configure Oracle Cloud applications to meet business requirements and document application set-ups.
- Experience with executing implementation strategy, capturing business and systems requirements, analyzing requirements, preparing functional specification documents, solution designing, prototyping, testing, and training.
- Partner with key stakeholders and business leaders.
- Collaborate with team members and other application owners.
- Recommend roadmaps to close performance gaps and develop high level implementation plans.
- Identify business requirements and map them to the Oracle Cloud functionality.
- Identify functionality gaps and develop solutions for them.
- Develop an understanding of a Calix's current state process and develop future state recommendations.
- Advise business teams on options, risks, and any impacts on other processes or systems.
- Lead and conduct SIT and UAT testing.
- Develop end-user documentation and training materials.
- Effectively communicate and drive project deliverables to successful completion.
- Complete tasks efficiently and in a timely manner.
- Facilitate working sessions with business and technical teams.
- Support business transformation through continuous system improvement.
- Oversee Oracle Service Request management and escalate priority issues.
Qualifications:
Required:
- 5+ years of experience in Oracle implementations.
- 1+ years of experience working with Oracle Cloud Fusion Applications.
- Experience supporting end to end business processes (Quote to Cash and Return to Repair).
- Excellent problem solving and analytical skills.
- Excellent communication and presentation skills.
- Experience with integrations using Groovy Script, PL/SQL and BDI Knowledge and experience with full SDLC lifecycle.
- Experience in cross-track Supply Chain touchpoints is needed.
Preferred:
- Overall 5+ years of experience in Service Contracts and Installed Base with a minimum of 1 year of experience implementing Oracle Cloud Supply Chain Management.
- Experience with Enterprise Resource Planning (ERP) Cloud, and Supply Chain Management (SCM) Cloud.
- Experience with B2B integrations using EDI on OpenText and Ariba Network.
- Experience with Oracle Integration Cloud Service.
- Experience working with multiple currencies in the Quote to Cash process.
- Certifications in Oracle Cloud Modules.
Education, Certifications and Professional Licenses:
- Required: Bachelor’s Degree in Information Systems, Computer Science or similar.
- Preferred: Oracle Cloud Certification.
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