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Accounting/Operations - Financial Analyst I.
1 week ago
Job Description: Purpose of Role
Timely cash collection on customer accounts, minimizing bad debts and ensuring contract compliance.
To collect on Accounts receivables on open invoices for allocated Accounts and troubleshoot Payment obstacle, while adhering to quality standards and interacting with customers as required. Calling Customers for better and faster conclusion of queries.
Key Responsibilities
Ownership of closure of open invoices
Cash Collections for allocated regions, Accounts, Invoices.
Aging Reduction
Timely Customer Response
Timely response to Billing and Invoice queries or resolution of dispute
Interact with Customer in the most professional and timely manner. Provide Best response and / or Resolution as expected.
Escalates to Manager regarding lack of progress on collections.
Creates an understanding of Customer's Payment methods and processes, to ensure better efficiency at work and to ensure Professionally enriching Customer experience.
Entry Qualification: Graduate or higher
Experience: 2+ years as an Analyst in a similar Finance Operations Customer facing role
Performance Measures
Productivity
Quality
Turnaround time
Portfolio Management
Customer Account Management
- Office : Krishna Magnum, Bangalore
- Hybrid/WFO
- Exp: 2Years -2.5 Yrs
- Excellent communication skills Must
- Customer Facing Must
- Case Collection experience is must
- Shift : 9 AM to 6 PM
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