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Tele Collection Executive

4 weeks ago

Bengaluru, India Groww Full time

Job Description:

We are actively seeking experienced Tele-Callers for our Personal Loan Collections team. The ideal candidate will have a strong background in tele-collections, excellent communication skills, and the ability to handle multiple languages (an added advantage). This role requires a professional who is goal-oriented, organized, and capable of managing high volumes of calls to ensure timely collections.

Key Responsibilities:

  • Conduct outbound calls to customers with overdue personal loan accounts.
  • Persuade and negotiate with customers for payment arrangements and collection.
  • Maintain accurate records of customer interactions and payment agreements.
  • Meet daily, weekly, and monthly call and collection targets.
  • Collaborate with the team to streamline collections and resolve disputes.

Requirements:

  • Experience: 1-2 years in tele-collections, preferably in the personal loans domain.
  • Languages: Fluency in multiple languages is a strong advantage.
  • Skills: Excellent communication, negotiation, and customer service skills.
  • Availability: Immediate joining preferred.

Why Join Us?

  • Competitive salary with performance-based incentives.
  • Supportive work environment with growth opportunities.
  • Hands-on training to enhance skills in debt collection and customer management.

If youre a motivated tele-collection professional ready to make an impact, apply today Role &