Nected - API Technical Writer - Authoring Tools

4 weeks ago


GurgaonGurugramDelhi NCR, India Nected.ai Full time

Job Description :


Selected intern's day-to-day responsibilities include :

1. Develop high-quality product documentation, including user guides, API documentation, tutorials, FAQs, release notes, and other supporting materials

2. Collaborate with cross-functional teams, including product managers, developers, and UX designers, to gather information and understand product features and updates

3. Translate complex technical concepts into clear, concise, and user-friendly content that effectively communicates product functionality, workflows, and best practices

4. Conduct thorough research and analysis to ensure accuracy and relevance of the content, adhering to industry standards and best practices

5. Organize and categorize documentation to facilitate easy navigation and search ability for users

6. Review and update existing documentation to reflect product updates, enhancements, and changes

7. Actively contribute to the continuous improvement of the documentation process and tools, exploring new methods and techniques to enhance the user experience

8. Develop engaging and informative content for various channels, including website, blogs, social media, email newsletters, and promotional materials

Requirements :

1. A bachelor's degree in technical writing, computer science, engineering, or a related field (relevant certifications in technical writing are a plus)

2. Strong understanding of low-code and no-code platforms and experience in documenting similar technologies

3. Proficiency in writing clear, concise, and user-friendly content for a technical audience

4. Excellent command of the English language, with exceptional grammar, spelling, and punctuation skills

5. A solid grasp of technical writing principles, including content organization, information architecture, and usability best practices

6. Ability to quickly grasp complex technical concepts and translate them into easily understandable documentation

7. Experience working with cross-functional teams, including product managers, developers, and UX designers

8. Ability to work independently and collaboratively in a fast-paced startup environment

9. Proficient in using documentation tools and technologies, such as authoring tools, content management systems, and version control systems

10. Strong attention to detail and ability to maintain accuracy while working with multiple projects and deadlines

11. Knowledge of technical writing tools and platforms, such as Confluence, JIRA, and GitHub

12. Experience working with B2B startups or software companies is a plus

(ref:hirist.tech)
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