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Finance Operations Manager

1 month ago

Gurgaon, India HSBC Full time
Principal responsibilities

Data Management & Actuals Reporting

SME for CMB Global/ Regional/ Product MI – End to end ownership of data management, reporting, deep dives and adhoc analysisAdhere to operational timelines for preparation and submission of returns to various customersWork with various teams (product/business management) to obtain underlying drivers for the monthly results. Prepare performance commentaries for key variancesReview and challenge assumptions, provide suggestions to enhance reporting improvementsCollaborate across In-country and BFOC stakeholders to align reporting with business submissionsPlanning and Forecast Support

Collaborate with Forecasting and Planning teams to ensure preparation of robust forecastsHighlight gaps in forecast submission, perform investigation and analysisProactively support AOP, Budget and Target process to meet operational timelinesProcess Improvements

Continuous review of process with the objective of improving the resource utilization, time taken and quality of deliverablesImplement projects for enhancing operational efficiency using automation tools (Python, ETR, Xceptor), support Visualization (Qlik, Tableau) initiatives and drive standardizationCustomers / Stakeholders

Manage customer relationships/ service deliveryEnsure adequate support is provided to business partners as per PLA/ adhoc requirementRespond to queries from senior level management as appropriateEnsuring BCP plan is documented, agreed with business partner and tested as per agreed timelinesOperational Effectiveness, Governance & Control

Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, D&I, clear desk policyTo continually assess the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, legal and regulatory requirements, management restructures, and the impact of new technology.Effectively drive and manage change, plan business contingency and achieve cross-trainingEnsure service delivery of the designated finance processes per the standards set out in agreed SLAs within the HSBC operating framework taking into account key operational risk (including people & processes)Ensure all processes are correctly and thoroughly documented (SOPs and Process Maps)Maintain monthly reporting timetable in Achieve for both routine and ad-hoc tasks.Qualifications - ExternalB.Com/ M.com/M.B A/ Qualified CA (Chartered Accountant)/ CWA / Semi Qualified CA or CWA / MBA with at least 6 years of post-qualification experience or commerce graduates with at least 8+ years of experience in accounting/financial reporting tools, including hands-on experience in financial reporting, review and analysisUnderstanding of CMB business, products and Collaboration initiatives with other Global business would be an added advantage.Commercial acumen – good knowledge of HSBC Business drivers, P&L and Balance SheetStrong working knowledge of Financial Systems is key (e.g. TM1, HMI, HORIS, Omnia, and similar systems)Working knowledge of automation tools – Python, ETR, VBA desirableWorking knowledge of Visualization tools – Qlik/ TableauGood communication and ability to interact with multiple employee levels/business partners, etc.Possess good analytical and lateral thinking skills.Should have demonstrated the ability of driving resultsExperience in using advanced Excel and Data mining is essentialStrong relationship management skills across a diverse organization, especially with senior managementFlexibility to work in accordance with Business requirements – this may include working outside of normal hoursMust have excellent attention to detail and work within tight deadlines ensuring a complete and accurate flow of information's between stakeholders.Must be experienced in working under pressure on multiple process requirementsExisting or earlier working experience with Asia regional Finance would be added advantage