Walk-in Drive For AR Callers || 16th Sep'25

3 weeks ago

Bengaluru, Karnataka, India HCLTech Full time

HCLTech || Walk-in Drive for AR Callers || 16th Sep'25 - Ambattur Location

Experience: 1 to 4 Years

Shift: US Shift Timings

Work Location: ELCOT Sholinganallur , Chennai.

Time and Venue

16th September , 10.30 AM - 2.30 PM

HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - , Tamil Nadu, India

POC: Jefferson/ Yuvapriya

JOB SUMMARY

This position is responsible for providing customer service support and collections via phone calls. Should have experience in RCM/DME for minimum of 1 year

Outbound calls to insurance companies, end customers and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, Update patient information and other calls to complete a transaction

Inbound calls handling would require working as part of a team, delivering a first class, professional customer service using a range of communication methods to ensure that where possible customer enquiries, payments and complaints are resolved at the first point of contact.

ESSENTIAL RESPONSIBILITIES :

  • Assess and resolve inquiries, requests, and complaints, primarily over the telephone, ensuring customer inquiries are resolved at the first point of contact.
  • Utilize sound judgment and make decisions within established procedures for each service request, including logging, processing, and tracking inquiries. Adhere to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
  • Achieve key and critical performance targets.
  • Ensure efficiency measures are met in accordance with performance targets and process guidelines.
  • Use business tools and industry knowledge updates to identify problem areas and document business requirements through various updates and training sessions.
  • Maintain effective work procedures according to client process workflows and HCL policy guidelines.
  • Adhere to US healthcare compliance measures.

SKILLS AND COMPETENCIES

  • Strong verbal and written communication skills
  • Should possess neutral accent and good adoption to US culture.
  • Ability to resolve customer queries in the first point of contact.
  • Focus on delivering a positive customer experience
  • Should be professional, courteous, friendly, and empathetic
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multi task.
  • Capable of handling fast-paced, innovative, and constantly changing environment
  • Should be a team player.
  • Ability to contribute to the process through improvement ideas.

FORMAL EDUCATION AND EXPERIENCE

  • Graduation (any stream)
  • 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

  • AR Caller

    5 days ago

    Bengaluru, Karnataka, India Vee Healthtek Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Greetings from Vee Healthtek....We are hiring AR Callers & Senior AR CallersExperience: 1 Yrs. to 5 Yrs. ( Relevant AR experience)Process - AR Calling - Denials Management (Voice)Designation: AR Caller/Senior AR CallerQualification: PUC and Any graduate can applyRemote interview process Virtual meetingsInterested candidate's kindly contact HR: -Name -...

  • AR Caller/ Senior AR Caller

    1 week ago

    Bengaluru, Karnataka, India Vee Healthtek Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job descriptionGreetings from Vee HealthTek...We are hiring for candidates who have experienced in AR Caller - Denial Management for medical billing in the US Healthcare industry...Experience - 1 to 4 years into AR Caller with excellent communication skills.Designation - AR Caller/Senior AR CallerLocation - BangaloreJoining - Immediate/ or a max of 10-15...

  • Ar caller, senior Ar caller

    3 days ago

    Bengaluru, Karnataka, India Gems Consultancy Full time ₹ 4,80,000 per year

    Hiring for Ar caller, Senior Ar caller,Experience: yrsLocation : Bangalore, Vizag, MohaliSalary: 40k Based on experienceLooking for immediate joinersInterested can contact below number

  • AR Caller

    4 weeks ago

    Bengaluru, Karnataka, India Revelationcare Full time

    We're Hiring – AR Callers (US Healthcare / RCM Only) RevelationCare is looking for experienced Accounts Receivable (AR) Callers to join our dynamic team. If you have strong expertise in US Healthcare, RCM, AR Calling, Denial Management, and AR Analysis , we want to hear from you Requirements: Minimum 2+ years experience in AR Calling (US...

  • Senior AR Caller

    5 days ago

    Bengaluru, Karnataka, India Starworth Global Soluitons Full time ₹ 4,80,000 per year

    Hiring AR Caller / Senior AR Caller - Immediate JoinersExp : 1 to 5 yrsSalary : 40 K based on skillsLocation : BangaloreOnline InterviewSkills : Min 1 yr of experience in AR Calling voice with denials. Contact : Saranya, HR Required Candidate profileSkills : We are looking the candidates from US Healthcare experienced AR Caller voice process with end to...

  • AR Caller/ Senior AR Caller

    3 days ago

    Bengaluru, Karnataka, India Calpion Software Technologies Full time ₹ 4,75,200 per year

    An accounts receivable (AR) caller, or AR caller, is responsible for a variety of tasks related to medical billing, including: Contacting patients and insurance companies: To follow up on unpaid or denied claims, resolve billing issues, and negotiate payment plans Reviewing claims: By calling the payer or through IVR or web portal Preparing call notes:...

  • AR Caller

    6 days ago

    Bengaluru, Karnataka, India Total RCM Solutions Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Job Title: AR Caller (Medical Billing) NextGen & eCW ExperienceLocation: BangaloreJob Type: [Full-time]Experience Required: 15 years in AR calling with hands-on experience in NextGen and eCW software.Job Summary:We are seeking a detail-oriented and experienced AR Caller to join our medical billing team. The ideal candidate will have direct experience with...

  • AR Caller

    5 days ago

    Bengaluru, Karnataka, India R1 RCM Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Urgent Opening For Bangalore Location - Work from Home.Candidates who are strong in AR Caller ( Denials)Immediate Joiners Preferred with proper documents.Contact Person - MichealContact Number up to 30k as per experience only for Analyst ( AR Callers)The accounts receivable follow-up team in a healthcare organization is responsible for looking after denied...

  • AR Caller

    1 day ago

    Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 80,000 - ₹ 1,20,000 per year

    Dear Applicant,Excellent opportunity Position / Title : AR Caller / Senior AR CallerResponsibility AreasShould handle US Healthcare providers/ Physicians/ Accounts Receivable.To work closely with the team leader.Ensure that the deliverables to the client adhere to the quality standards.Responsible for working on Denials, Appeals,Rejections, LOA's to accounts...

  • Hiring AR Callers@Bangalore

    5 days ago

    Bengaluru, Karnataka, India Vee Healthtek Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Greetings from Vee Healthtek....Immediate hiring for AR Callers @BangaloreHiring Experienced AR Caller US HealthcareLocation: BangaloreShift: Night Shift (US Process)Job Description:We are hiring experienced AR Callers to join our growing team in Chennai and Bangalore. If you have solid knowledge of the US healthcare RCM process and are looking for a great...